Customer Service Jobs in Wilmington, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Middletown, DE (18 miles from Wilmington, DE)
- 6 hours ago
- Middletown, DE (18 miles from Wilmington, DE)
- 6 hours ago
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
Customer Service Representative - Part Time
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 hours ago
**Responsibilities:**Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers, as well...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 8 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Pharmacy Customer Service Associate
- Newark, DE (12 miles from Wilmington, DE)
- 8 hours ago
- Newark, DE (12 miles from Wilmington, DE)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Medicare)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 10 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 10 hours ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Sr Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 10 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 10 hours ago
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Newark, DE (12 miles from Wilmington, DE)
- 23 hours ago
- Newark, DE (12 miles from Wilmington, DE)
- 23 hours ago
Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 1 day ago
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sharon Hill, PA (18 miles from Wilmington, DE)
- 2 days ago
- Sharon Hill, PA (18 miles from Wilmington, DE)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Local Used Car Dealer looking to fill a front desk Customer Service Representative position. No experience required, We will train the right candidate....
Retail Customer Service II-Returns
- West Chester, PA (19 miles from Wilmington, DE)
- 4 days ago
- West Chester, PA (19 miles from Wilmington, DE)
- 4 days ago
Meeting & Understanding Customers Retail Customer Service II-Returns West Chester, United States Customer Relations Part time Job Description Job ID: 288278 Date posted: 23/04/2025 Why we will love...
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Customer Service Representative (Onsite)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
We are currently looking for candidates to join our Sales team as a Customer Service Representative....
Customer Service Associate - Temporary
- Paoli, PA (22 miles from Wilmington, DE)
- 5 days ago
- Paoli, PA (22 miles from Wilmington, DE)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Springfield, PA (17 miles from Wilmington, DE)
- 5 days ago
- Springfield, PA (17 miles from Wilmington, DE)
- 5 days ago
service to members....
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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