Customer Service Jobs in Wilmington, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 hour ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 hour ago
JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 hour ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 hour ago
Demonstrate a passion for providing superior customer service to our customers and continually seek to understand the needs of those we serve....
Customer Service Representative ($16+/hr)
- Malvern, PA (22 miles from Wilmington, DE)
- 3 hours ago
- Malvern, PA (22 miles from Wilmington, DE)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Philadelphia, PA (24 miles from Wilmington, DE)
- 9 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 9 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Associate - Temporary
- New Castle, DE (6 miles from Wilmington, DE)
- 10 hours ago
- New Castle, DE (6 miles from Wilmington, DE)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Radnor, PA (24 miles from Wilmington, DE)
- 17 hours ago
- Radnor, PA (24 miles from Wilmington, DE)
- 17 hours ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate- Overnight Shift
- Elkton, MD (19 miles from Wilmington, DE)
- 1 day ago
- Elkton, MD (19 miles from Wilmington, DE)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Newark, DE (12 miles from Wilmington, DE)
- 1 day ago
- Newark, DE (12 miles from Wilmington, DE)
- 1 day ago
Customer Service Representative BCforward is currently seeking a highly motivated CSR Customer Service Representative for an job opportunity located in Newark, DE 19713 Position Title: CSR Customer...
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
Adecco is seeking a **Customer Service Representative** who thrives in a fast-paced, analytical environment....
- Avondale, PA (14 miles from Wilmington, DE)
- 2 days ago
- Avondale, PA (14 miles from Wilmington, DE)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (12 miles from Wilmington, DE)
- 2 days ago
- Newark, DE (12 miles from Wilmington, DE)
- 2 days ago
Thats why this is the best customer service representative job on the planet!...
Customer Service Representative
- Pedricktown, NJ (5 miles from Wilmington, DE)
- 2 days ago
- Pedricktown, NJ (5 miles from Wilmington, DE)
- 2 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Customer Service Representative
- Folcroft, PA (17 miles from Wilmington, DE)
- 2 days ago
- Folcroft, PA (17 miles from Wilmington, DE)
- 2 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
Customer Service Representative $17 hourly
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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