Customer Service Jobs in Delaware

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Customer Service Representative-10:00 AM - 6:30 PM

  • Dover, DE
  • 7 hours ago
  • Dover, DE
  • 7 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

DE - Customer Care Representative

  • Townsend, DE
  • 1 day ago
  • Townsend, DE
  • 1 day ago

. + 12 years of experience in customer service or a related field. + Strong communication, problem-solving, and organizational skills. + Proficiency in Microsoft Office; experience with CRM systems...

Customer Service Representative (remote)

  • Dover, DE
  • 2 days ago
  • Dover, DE
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Remote Customer Service Representative

  • DE
  • 2 days ago
  • DE
  • 2 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Customer Service Associate

  • Newark, DE
  • 2 days ago
  • Newark, DE
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative $17 hourly

  • Newark, DE
  • 2 days ago
  • Newark, DE
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Associate - Temporary

  • Millsboro, DE
  • 2 days ago
  • Millsboro, DE
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wilmington, DE
  • 3 days ago
  • Wilmington, DE
  • 3 days ago

service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...

Pharmacy Customer Service Associate

  • Magnolia, DE
  • 3 days ago
  • Magnolia, DE
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE
  • 5 days ago
  • Talleyville, DE
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II

  • Wilmington, DE
  • 5 days ago
  • Wilmington, DE
  • 5 days ago

The Customer Service Representative II reports to the Customer Service Manager....

Customer Care Representative

  • Townsend, DE
  • 6 days ago
  • Townsend, DE
  • 6 days ago

-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Sales and Customer Service Representative

  • New Castle, DE
  • 6 days ago
  • New Castle, DE
  • 6 days ago

Excellent customer service skills (friendly, courteous, and helpful). Effective listening and communication skills. Motivated by exceeding goals....

Customer Service Representative

  • Lewes, DE
  • 6 days ago
  • Lewes, DE
  • 6 days ago

Go-Glass is seeking a motivated, detail-driven Customer Service Representative (CSR) to join our high-energy, collaborative team....

Customer Service Agent

  • Wilmington, DE
  • 6 days ago
  • Wilmington, DE
  • 6 days ago

Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....

Demographic Data for Delaware

Moving to Delaware? Find some basic demographic data about Delaware below.


Local
National
990,270
28,126

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Delaware

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Delaware offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Delaware
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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