Customer Service Jobs in Townsend, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, DE (17 miles from Townsend, DE)
- 7 hours ago
- Newark, DE (17 miles from Townsend, DE)
- 7 hours ago
Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....
Customer Service Representative (remote)
- Dover, DE (16 miles from Townsend, DE)
- 14 hours ago
- Dover, DE (16 miles from Townsend, DE)
- 14 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkPharmacy Customer Service Associate
- Historic New Castle, DE (18 miles from Townsend, DE)
- 1 day ago
- Historic New Castle, DE (18 miles from Townsend, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bridgeton, NJ (20 miles from Townsend, DE)
- 1 day ago
- Bridgeton, NJ (20 miles from Townsend, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Wilmington, DE (24 miles from Townsend, DE)
- 2 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 2 days ago
Local Used Car Dealer looking to fill a front desk Customer Service Representative position. No experience required, We will train the right candidate....
Client Service Representative - Annual Reports
- Wilmington, DE (24 miles from Townsend, DE)
- 3 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 3 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Bilingual Spanish Customer Service Representative - Remote
- Dover, DE (16 miles from Townsend, DE)
- 6 days ago
- Dover, DE (16 miles from Townsend, DE)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRetail Customer Service Specialist (Fill Date: 05/05/2025)
- Wilmington, DE (24 miles from Townsend, DE)
- 7 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Temporary
- Camden, DE (19 miles from Townsend, DE)
- 8 days ago
- Camden, DE (19 miles from Townsend, DE)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, DE (24 miles from Townsend, DE)
- 9 days ago
- Newark, DE (24 miles from Townsend, DE)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Remote
- Dover, DE (16 miles from Townsend, DE)
- 10 days ago
- Dover, DE (16 miles from Townsend, DE)
- 10 days ago
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
Remote WorkCustomer Service Associate- Overnight Shift
- Cecilton, MD (12 miles from Townsend, DE)
- 15 days ago
- Cecilton, MD (12 miles from Townsend, DE)
- 15 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Care Representative - Career Advancement Opportunities
- Townsend, DE
- 16 days ago
- Townsend, DE
- 16 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative 1
- Dover, DE (16 miles from Townsend, DE)
- 20 days ago
- Dover, DE (16 miles from Townsend, DE)
- 20 days ago
The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....
Customer Service Representative
- Stanton, DE (23 miles from Townsend, DE)
- 24 days ago
- Stanton, DE (23 miles from Townsend, DE)
- 24 days ago
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...
Demographic Data for Townsend, DE
Moving to Townsend, DE? Find some basic demographic data about Townsend, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Townsend, DE
Highest Education Level
Customer Services in Townsend, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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