Customer Service Jobs in Smyrna, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Customer Service Associate- Overnight Shift
- Cecilton, MD (20 miles from Smyrna, DE)
- 1 day ago
- Cecilton, MD (20 miles from Smyrna, DE)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
DE - Customer Care Representative
- Townsend, DE (9 miles from Smyrna, DE)
- 6 days ago
- Townsend, DE (9 miles from Smyrna, DE)
- 6 days ago
-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Middletown, DE (16 miles from Smyrna, DE)
- 7 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 7 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Associate - Temporary
- Dover, DE (7 miles from Smyrna, DE)
- 8 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (Automotive) 10am-6:30pm EST
- Dover, DE (7 miles from Smyrna, DE)
- 13 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 13 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 13 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 13 days ago
The Customer Service Representative position is designed to join forces across Aetnas window to our members, providers, physicians and hospitals....
Retatil Loss Prevention Customer Service Associate II (PT 15-20 Hours)
- Dover, DE (7 miles from Smyrna, DE)
- 19 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Middletown, DE (16 miles from Smyrna, DE)
- 23 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 23 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Dover, DE (7 miles from Smyrna, DE)
- 25 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 28 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 28 days ago
We are seeking a Customer Service Representative to join our team that posses the ability to provide quality customer service in a friendly and supportive environment....
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.Summary: Under the direction of the Customer Service Supervisor...
Demographic Data for Smyrna, DE
Moving to Smyrna, DE? Find some basic demographic data about Smyrna, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Smyrna, DE
Highest Education Level
Customer Services in Smyrna, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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