Customer Service Jobs in Newark, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- New Castle, DE (6 miles from Newark, DE)
- 7 hours ago
- New Castle, DE (6 miles from Newark, DE)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Wilmington, DE (12 miles from Newark, DE)
- 23 hours ago
- Wilmington, DE (12 miles from Newark, DE)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate- Overnight Shift
- Elkton, MD (8 miles from Newark, DE)
- 1 day ago
- Elkton, MD (8 miles from Newark, DE)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Port Deposit, MD (19 miles from Newark, DE)
- 1 day ago
- Port Deposit, MD (19 miles from Newark, DE)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative BCforward is currently seeking a highly motivated CSR Customer Service Representative for an job opportunity located in Newark, DE 19713 Position Title: CSR Customer...
- Avondale, PA (14 miles from Newark, DE)
- 1 day ago
- Avondale, PA (14 miles from Newark, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Thats why this is the best customer service representative job on the planet!...
Customer Service Representative
- Pedricktown, NJ (17 miles from Newark, DE)
- 2 days ago
- Pedricktown, NJ (17 miles from Newark, DE)
- 2 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
DE - Customer Care Representative
- Townsend, DE (17 miles from Newark, DE)
- 6 days ago
- Townsend, DE (17 miles from Newark, DE)
- 6 days ago
-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Swedesboro, NJ (21 miles from Newark, DE)
- 6 days ago
- Swedesboro, NJ (21 miles from Newark, DE)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....
- Middletown, DE (9 miles from Newark, DE)
- 7 days ago
- Middletown, DE (9 miles from Newark, DE)
- 7 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Middletown, DE (9 miles from Newark, DE)
- 7 days ago
- Middletown, DE (9 miles from Newark, DE)
- 7 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Treasury Customer Service Representative (Pay Grade 18) Afscme Local 1607
- New Castle, DE (6 miles from Newark, DE)
- 7 days ago
- New Castle, DE (6 miles from Newark, DE)
- 7 days ago
DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs customer service work in the New Castle County Treasury....
- Wilmington, DE (12 miles from Newark, DE)
- 11 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 11 days ago
Requirements Requirements : 6+ months of experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred) A quiet, distraction-free...
Demographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newark, DE
Highest Education Level
Customer Services in Newark, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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