Customer Service Jobs in Newark, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Semiconductor)
- Wilmington, DE (12 miles from Newark, DE)
- 16 hours ago
- Wilmington, DE (12 miles from Newark, DE)
- 16 hours ago
RESPONSIBILITIES DESCRIPTION A successful Customer Service Specialist (CSS) must have a customer focused mindset, which enables her/him to deliver excellent customer service....
Customer Service Representative - Phone and Chat - Wilmington, DE
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
- Wilmington, DE (12 miles from Newark, DE)
- 1 day ago
Full Time Customer Service Representative - Phone and Chat - Wilmington, DE Wilmington, Delaware Were iPostal1 and were in growth mode! This is an exciting time to join our team....
Retail Customer Experience Associate, Bellevue Square - Full Time
- Wilmington, DE (12 miles from Newark, DE)
- 2 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 2 days ago
Id : REQ_579471, Title : Retail Customer Experience Associate, Bellevue Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...998,...
Client Service Representative II
- Wilmington, DE (12 miles from Newark, DE)
- 3 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 3 days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
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As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....
Customer Service Representative
- Wilmington, DE (12 miles from Newark, DE)
- 3 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 3 days ago
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
- Wilmington, DE (12 miles from Newark, DE)
- 4 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 4 days ago
Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day...
- New Castle, DE (6 miles from Newark, DE)
- 4 days ago
- New Castle, DE (6 miles from Newark, DE)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Elsmere, DE (11 miles from Newark, DE)
- 4 days ago
- Elsmere, DE (11 miles from Newark, DE)
- 4 days ago
Company: DuPont A successful Customer Service Specialist (PROCESS OWNERS) must have a customer focused mindset, which enables her/him to deliver excellent customer service....
- Swedesboro, NJ (21 miles from Newark, DE)
- 4 days ago
- Swedesboro, NJ (21 miles from Newark, DE)
- 4 days ago
Part Time Act as a helpful and reliable point of contact for customersprocessing orders, tracking product availability, and ensuring questions or concerns are handled quickly and with care to...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Concord Mall - Full Time
- Wilmington, DE (12 miles from Newark, DE)
- 5 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 5 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Havre de Grace, MD (23 miles from Newark, DE)
- 5 days ago
- Havre de Grace, MD (23 miles from Newark, DE)
- 5 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Associate - Temporary
- Chadds Ford, PA (17 miles from Newark, DE)
- 6 days ago
- Chadds Ford, PA (17 miles from Newark, DE)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Swedesboro, NJ (21 miles from Newark, DE)
- 8 days ago
- Swedesboro, NJ (21 miles from Newark, DE)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newark, DE
Highest Education Level
Customer Services in Newark, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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