Customer Service Jobs in Newark, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Associate - Temporary

  • New Castle, DE (6 miles from Newark, DE)
  • 7 hours ago
  • New Castle, DE (6 miles from Newark, DE)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Wilmington, DE (12 miles from Newark, DE)
  • 23 hours ago
  • Wilmington, DE (12 miles from Newark, DE)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate- Overnight Shift

  • Elkton, MD (8 miles from Newark, DE)
  • 1 day ago
  • Elkton, MD (8 miles from Newark, DE)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Port Deposit, MD (19 miles from Newark, DE)
  • 1 day ago
  • Port Deposit, MD (19 miles from Newark, DE)
  • 1 day ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Newark, DE
  • 1 day ago
  • Newark, DE
  • 1 day ago

Customer Service Representative BCforward is currently seeking a highly motivated CSR Customer Service Representative for an job opportunity located in Newark, DE 19713 Position Title: CSR Customer...

Customer Service Associate

  • Avondale, PA (14 miles from Newark, DE)
  • 1 day ago
  • Avondale, PA (14 miles from Newark, DE)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Newark, DE
  • 2 days ago
  • Newark, DE
  • 2 days ago

Thats why this is the best customer service representative job on the planet!...

Customer Service Representative

  • Pedricktown, NJ (17 miles from Newark, DE)
  • 2 days ago
  • Pedricktown, NJ (17 miles from Newark, DE)
  • 2 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

DE - Customer Care Representative

  • Townsend, DE (17 miles from Newark, DE)
  • 6 days ago
  • Townsend, DE (17 miles from Newark, DE)
  • 6 days ago

-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)

  • Swedesboro, NJ (21 miles from Newark, DE)
  • 6 days ago
  • Swedesboro, NJ (21 miles from Newark, DE)
  • 6 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Newark, DE
  • 7 days ago
  • Newark, DE
  • 7 days ago

As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....

Customer Experience Associate

  • Middletown, DE (9 miles from Newark, DE)
  • 7 days ago
  • Middletown, DE (9 miles from Newark, DE)
  • 7 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Associate

  • Middletown, DE (9 miles from Newark, DE)
  • 7 days ago
  • Middletown, DE (9 miles from Newark, DE)
  • 7 days ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Treasury Customer Service Representative (Pay Grade 18) Afscme Local 1607

  • New Castle, DE (6 miles from Newark, DE)
  • 7 days ago
  • New Castle, DE (6 miles from Newark, DE)
  • 7 days ago

DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs customer service work in the New Castle County Treasury....

Customer Experience Associate

  • Wilmington, DE (12 miles from Newark, DE)
  • 11 days ago
  • Wilmington, DE (12 miles from Newark, DE)
  • 11 days ago

Requirements Requirements : 6+ months of experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred) A quiet, distraction-free...

Demographic Data for Newark, DE

Moving to Newark, DE? Find some basic demographic data about Newark, DE below.


Local
National
142,240
3,583
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Newark, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newark, DE offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newark, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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