Customer Service Jobs in New Castle, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Newark, DE (6 miles from New Castle, DE)
- 21 hours ago
- Newark, DE (6 miles from New Castle, DE)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Brookhaven, PA (19 miles from New Castle, DE)
- 21 hours ago
- Brookhaven, PA (19 miles from New Castle, DE)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Packaged Gases Customer Service Representative - West Deptford
- West Deptford, NJ (23 miles from New Castle, DE)
- 2 days ago
- West Deptford, NJ (23 miles from New Castle, DE)
- 2 days ago
Backs up inbound customer service, as needed. 11. Comply with all DOT and OSHA regulations. 12. Ensure all safety rules are strictly observed. 13....
DE - Customer Care Representative
- Townsend, DE (18 miles from New Castle, DE)
- 3 days ago
- Townsend, DE (18 miles from New Castle, DE)
- 3 days ago
-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
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Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Swedesboro, NJ (15 miles from New Castle, DE)
- 3 days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 3 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
- Ridley Park, PA (21 miles from New Castle, DE)
- 3 days ago
- Ridley Park, PA (21 miles from New Castle, DE)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Newark, DE (6 miles from New Castle, DE)
- 3 days ago
- Newark, DE (6 miles from New Castle, DE)
- 3 days ago
As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....
- Middletown, DE (12 miles from New Castle, DE)
- 3 days ago
- Middletown, DE (12 miles from New Castle, DE)
- 3 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Treasury Customer Service Representative (Pay Grade 18) Afscme Local 1607
- New Castle, DE
- 4 days ago
- New Castle, DE
- 4 days ago
DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs customer service work in the New Castle County Treasury....
- Wilmington, DE (6 miles from New Castle, DE)
- 8 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 8 days ago
Requirements Requirements : 6+ months of experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred) A quiet, distraction-free...
Customer Service Representative
- Wilmington, DE (6 miles from New Castle, DE)
- 10 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 10 days ago
We would like to review/interview two(2) Temps for our revenue division to assist with customer service calls and related duties....
Customer Service Representative $17 hourly
- Wilmington, DE (6 miles from New Castle, DE)
- 12 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 12 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- North East, MD (19 miles from New Castle, DE)
- 13 days ago
- North East, MD (19 miles from New Castle, DE)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wilmington, DE (6 miles from New Castle, DE)
- 14 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 14 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- West Chester, PA (24 miles from New Castle, DE)
- 14 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 14 days ago
service experience Why Pyle?...
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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