Customer Service Jobs in Middletown, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Customer Service Representative

  • Wilmington, DE (18 miles from Middletown, DE)
  • 4 hours ago
  • Wilmington, DE (18 miles from Middletown, DE)
  • 4 hours ago

The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...

Customer Service Associate - Temporary

  • New Castle, DE (12 miles from Middletown, DE)
  • 1 day ago
  • New Castle, DE (12 miles from Middletown, DE)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Wilmington, DE (18 miles from Middletown, DE)
  • 1 day ago
  • Wilmington, DE (18 miles from Middletown, DE)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Customer Service Representative

  • Dover, DE (24 miles from Middletown, DE)
  • 1 day ago
  • Dover, DE (24 miles from Middletown, DE)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Dover, DE (24 miles from Middletown, DE)
  • 1 day ago
  • Dover, DE (24 miles from Middletown, DE)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Customer Service Associate- Overnight Shift

  • Elkton, MD (14 miles from Middletown, DE)
  • 1 day ago
  • Elkton, MD (14 miles from Middletown, DE)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Port Deposit, MD (23 miles from Middletown, DE)
  • 1 day ago
  • Port Deposit, MD (23 miles from Middletown, DE)
  • 1 day ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Newark, DE (9 miles from Middletown, DE)
  • 2 days ago
  • Newark, DE (9 miles from Middletown, DE)
  • 2 days ago

Customer Service Representative BCforward is currently seeking a highly motivated CSR Customer Service Representative for an job opportunity located in Newark, DE 19713 Position Title: CSR Customer...

Customer Service Associate

  • Avondale, PA (24 miles from Middletown, DE)
  • 2 days ago
  • Avondale, PA (24 miles from Middletown, DE)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Newark, DE (9 miles from Middletown, DE)
  • 3 days ago
  • Newark, DE (9 miles from Middletown, DE)
  • 3 days ago

Thats why this is the best customer service representative job on the planet!...

Customer Service Representative

  • Pedricktown, NJ (22 miles from Middletown, DE)
  • 3 days ago
  • Pedricktown, NJ (22 miles from Middletown, DE)
  • 3 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

DE - Customer Care Representative

  • Townsend, DE (7 miles from Middletown, DE)
  • 7 days ago
  • Townsend, DE (7 miles from Middletown, DE)
  • 7 days ago

-Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Service Representative

  • Dover, DE (24 miles from Middletown, DE)
  • 7 days ago
  • Dover, DE (24 miles from Middletown, DE)
  • 7 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Customer Service Representative

  • Newark, DE (9 miles from Middletown, DE)
  • 7 days ago
  • Newark, DE (9 miles from Middletown, DE)
  • 7 days ago

As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....

Customer Experience Associate

  • Middletown, DE
  • 7 days ago
  • Middletown, DE
  • 7 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Demographic Data for Middletown, DE

Moving to Middletown, DE? Find some basic demographic data about Middletown, DE below.


Local
National
49,599
1,050
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Middletown, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middletown, DE offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middletown, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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