Customer Service Jobs in Lincoln, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Representative I

Dover, DE (21 miles from Lincoln, DE)
14 hours ago

Dover, DE (21 miles from Lincoln, DE)
14 hours ago

What You'll Be Doing: Our customer service team offers candidates the opportunity to make a meaningful impact by providing exceptional support to our valued customers....

Customer Service Representative, Life Contact Center

Dover, DE (21 miles from Lincoln, DE)
15 hours ago

Dover, DE (21 miles from Lincoln, DE)
15 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative, Specialized Services Bagster

Dover, DE (21 miles from Lincoln, DE)
15 hours ago

Dover, DE (21 miles from Lincoln, DE)
15 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Senior Customer Service Representative - Corporate Filings

Dover, DE (21 miles from Lincoln, DE)
16 hours ago

Dover, DE (21 miles from Lincoln, DE)
16 hours ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Associate

Georgetown, DE (12 miles from Lincoln, DE)
1 day ago

Georgetown, DE (12 miles from Lincoln, DE)
1 day ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Customer Service Representative 12:30pm-9pm EST

Dover, DE (21 miles from Lincoln, DE)
2 days ago

Dover, DE (21 miles from Lincoln, DE)
2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

Lewes, DE (16 miles from Lincoln, DE)
4 days ago

Lewes, DE (16 miles from Lincoln, DE)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PartTime Customer Service Associate Pro Weekend

Millsboro, DE (22 miles from Lincoln, DE)
4 days ago

Millsboro, DE (22 miles from Lincoln, DE)
4 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Healthcare Inbound Customer Service Agent

Dover, DE (21 miles from Lincoln, DE)
5 days ago

Dover, DE (21 miles from Lincoln, DE)
5 days ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Customer Experience Associate

Lewes, DE (16 miles from Lincoln, DE)
11 days ago

Lewes, DE (16 miles from Lincoln, DE)
11 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Pharmacy Customer Service Associate

Rehoboth Beach, DE (20 miles from Lincoln, DE)
11 days ago

Rehoboth Beach, DE (20 miles from Lincoln, DE)
11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Rehoboth Beach, DE (20 miles from Lincoln, DE)
11 days ago

Rehoboth Beach, DE (20 miles from Lincoln, DE)
11 days ago

This job was posted by : For moreinformation, please see: To assist in providing a positive take-out or deliveryservice for every guest by using proper telephone techniques andaccurately taking...

Customer Service Representative

Lewes, DE (16 miles from Lincoln, DE)
12 days ago

Lewes, DE (16 miles from Lincoln, DE)
12 days ago

Education & Experience: High school diploma or equivalent required At least one year of customer service experience Physical Demands: The Customer Service Representative typically works in an office...

Loss Prevention Customer Service Associate

Rehoboth Beach, DE (20 miles from Lincoln, DE)
15 days ago

Rehoboth Beach, DE (20 miles from Lincoln, DE)
15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Casual Customer Service Representative

Lewes, DE (16 miles from Lincoln, DE)
30+ days ago

Lewes, DE (16 miles from Lincoln, DE)
30+ days ago

guaranteed assignments.ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately and efficiently processPoint-Of-Sale transactions Follows established safety/security standardsProvides the highest level of customer...

View all 21 jobs

Demographic Data for Lincoln, DE

Moving to Lincoln, DE? Find some basic demographic data about Lincoln, DE below.

Median Age

Average Household Income

Home Value vs Household Income in Lincoln, DE

Local

National

Total Population

7,121

Number of Businesses

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Lincoln, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincoln, DE offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Lincoln, DE

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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