Customer Service Jobs in Laurel, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Federalsburg, MD (17 miles from Laurel, DE)
- 17 hours ago
- Federalsburg, MD (17 miles from Laurel, DE)
- 17 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Hurlock, MD (18 miles from Laurel, DE)
- 17 hours ago
- Hurlock, MD (18 miles from Laurel, DE)
- 17 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bridgeville, DE (12 miles from Laurel, DE)
- 19 hours ago
- Bridgeville, DE (12 miles from Laurel, DE)
- 19 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Lewes, DE (24 miles from Laurel, DE)
- 5 days ago
- Lewes, DE (24 miles from Laurel, DE)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PartTime Customer Service Associate Pro Weekend
- Millsboro, DE (16 miles from Laurel, DE)
- 6 days ago
- Millsboro, DE (16 miles from Laurel, DE)
- 6 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative
- Berlin, MD (23 miles from Laurel, DE)
- 11 days ago
- Berlin, MD (23 miles from Laurel, DE)
- 11 days ago
The Customer Service Team puts a human face on all of Seaside Plumbings customer touchpoints....
- Lewes, DE (24 miles from Laurel, DE)
- 12 days ago
- Lewes, DE (24 miles from Laurel, DE)
- 12 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Lewes, DE (24 miles from Laurel, DE)
- 14 days ago
- Lewes, DE (24 miles from Laurel, DE)
- 14 days ago
Education & Experience: High school diploma or equivalent required At least one year of customer service experience Physical Demands: The Customer Service Representative typically works in an office...
- Berlin, MD (23 miles from Laurel, DE)
- 30+ days ago
- Berlin, MD (23 miles from Laurel, DE)
- 30+ days ago
CSR combines customer service with sales skills to develop our relationships with our clients and positively impact our business....
Casual Customer Service Representative
- Lewes, DE (24 miles from Laurel, DE)
- 30+ days ago
- Lewes, DE (24 miles from Laurel, DE)
- 30+ days ago
guaranteed assignments.ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately and efficiently processPoint-Of-Sale transactions Follows established safety/security standardsProvides the highest level of customer...
Retail Customer Service Associate
- Salisbury, MD (12 miles from Laurel, DE)
- 30+ days ago
- Salisbury, MD (12 miles from Laurel, DE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2700 N Salisbury Blvd, Salisbury...
Bilingual Customer Service Representative
- Millsboro, DE (16 miles from Laurel, DE)
- 45+ days ago
- Millsboro, DE (16 miles from Laurel, DE)
- 45+ days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Customer Service Agent, Cross Functional (Part-Time)
- Salisbury, MD (12 miles from Laurel, DE)
- 60+ days ago
- Salisbury, MD (12 miles from Laurel, DE)
- 60+ days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative
- Salisbury, MD (12 miles from Laurel, DE)
- 60+ days ago
- Salisbury, MD (12 miles from Laurel, DE)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Lewes, DE (24 miles from Laurel, DE)
- 90+ days ago
- Lewes, DE (24 miles from Laurel, DE)
- 90+ days ago
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...
Demographic Data for Laurel, DE
Moving to Laurel, DE? Find some basic demographic data about Laurel, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Laurel, DE
Highest Education Level
Customer Services in Laurel, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »