Customer Service Jobs in Hockessin, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 48 Jobs

Customer Service Associate - Temporary

  • Glen Mills, PA (13 miles from Hockessin, DE)
  • 5 hours ago
  • Glen Mills, PA (13 miles from Hockessin, DE)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate (Berkley One Solutions Specialist I)

  • Edgemoor, DE (10 miles from Hockessin, DE)
  • 14 hours ago
  • Edgemoor, DE (10 miles from Hockessin, DE)
  • 14 hours ago

Qualifications 1-3+ years of customer service experience, preferably in a high-volume customer support environment Experience contributing in a high performing customer service center team in a high...

Customer Service Associate

  • Brookhaven, PA (16 miles from Hockessin, DE)
  • 16 hours ago
  • Brookhaven, PA (16 miles from Hockessin, DE)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Wilmington, DE (10 miles from Hockessin, DE)
  • 18 hours ago
  • Wilmington, DE (10 miles from Hockessin, DE)
  • 18 hours ago

Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth....

Client Service Representative - Business License

  • Wilmington, DE (10 miles from Hockessin, DE)
  • 18 hours ago
  • Wilmington, DE (10 miles from Hockessin, DE)
  • 18 hours ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Associate

  • Newark, DE (11 miles from Hockessin, DE)
  • 1 day ago
  • Newark, DE (11 miles from Hockessin, DE)
  • 1 day ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Customer Service Associate

  • Newtown Square, PA (18 miles from Hockessin, DE)
  • 1 day ago
  • Newtown Square, PA (18 miles from Hockessin, DE)
  • 1 day ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Customer Service Representative - Cardmember Services

  • Wilmington, DE (10 miles from Hockessin, DE)
  • 2 days ago
  • Wilmington, DE (10 miles from Hockessin, DE)
  • 2 days ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Representative

  • New Castle, DE (11 miles from Hockessin, DE)
  • 2 days ago
  • New Castle, DE (11 miles from Hockessin, DE)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate- Overnight Shift

  • New Castle, DE (11 miles from Hockessin, DE)
  • 2 days ago
  • New Castle, DE (11 miles from Hockessin, DE)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Wilmington, DE (10 miles from Hockessin, DE)
  • 2 days ago
  • Wilmington, DE (10 miles from Hockessin, DE)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Pharmacy Customer Service Associate

  • Penns Grove, NJ (13 miles from Hockessin, DE)
  • 2 days ago
  • Penns Grove, NJ (13 miles from Hockessin, DE)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Honey Brook, PA (22 miles from Hockessin, DE)
  • 5 days ago
  • Honey Brook, PA (22 miles from Hockessin, DE)
  • 5 days ago

Other duties as assigned Qualifications This is an advanced customer service role....

Retail Customer Service Associate

  • Malvern, PA (19 miles from Hockessin, DE)
  • 5 days ago
  • Malvern, PA (19 miles from Hockessin, DE)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative Fueler Washer- Part time

  • Swedesboro, NJ (17 miles from Hockessin, DE)
  • 6 days ago
  • Swedesboro, NJ (17 miles from Hockessin, DE)
  • 6 days ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Demographic Data for Hockessin, DE

Moving to Hockessin, DE? Find some basic demographic data about Hockessin, DE below.


Local
National
17,274
448
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Hockessin, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hockessin, DE offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hockessin, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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