Customer Service Jobs in Greenwood, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Customer Service Associate

  • Dover, DE (23 miles from Greenwood, DE)
  • 8 hours ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Join Fast

  • Houston, DE (6 miles from Greenwood, DE)
  • 1 day ago
  • Houston, DE (6 miles from Greenwood, DE)
  • 1 day ago

un Customer Service Representative - Join Fast compensation: To be discussed....

Customer Service Representative

  • Dover, DE (23 miles from Greenwood, DE)
  • 3 days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 3 days ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Customer Service Representative (remote)

  • Dover, DE (23 miles from Greenwood, DE)
  • 5 days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 5 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Bilingual Spanish Customer Service Representative - Remote

  • Dover, DE (23 miles from Greenwood, DE)
  • 11 days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 11 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative - Remote

  • Dover, DE (23 miles from Greenwood, DE)
  • 15 days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 15 days ago

Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...

Remote Work

Pharmacy Customer Service Associate

  • Seaford, DE (13 miles from Greenwood, DE)
  • 19 days ago
  • Seaford, DE (13 miles from Greenwood, DE)
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Delmar, DE (23 miles from Greenwood, DE)
  • 20 days ago
  • Delmar, DE (23 miles from Greenwood, DE)
  • 20 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Easton, MD (24 miles from Greenwood, DE)
  • 23 days ago
  • Easton, MD (24 miles from Greenwood, DE)
  • 23 days ago

Manages order fulfillment process, direct customer interface, credit account monitoring and problem solving of account order process....

Customer Service Representative 1

  • Dover, DE (23 miles from Greenwood, DE)
  • 25 days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 25 days ago

The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....

Retail Customer Service Supervisor

  • Easton, MD (24 miles from Greenwood, DE)
  • 28 days ago
  • Easton, MD (24 miles from Greenwood, DE)
  • 28 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Dover, DE (23 miles from Greenwood, DE)
  • 30+ days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 30+ days ago

Our CSR's are the pivot around which the hospital operates and are responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...

Retail Customer Service Specialist

  • Easton, MD (24 miles from Greenwood, DE)
  • 30+ days ago
  • Easton, MD (24 miles from Greenwood, DE)
  • 30+ days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Seaford, DE (13 miles from Greenwood, DE)
  • 30+ days ago
  • Seaford, DE (13 miles from Greenwood, DE)
  • 30+ days ago

If you are a self-motivatedand adaptable individual with a knack for world-class customer service andoperational excellence, YOU may be just who we are looking for!...

Sales & Customer Service Associate

  • Dover, DE (23 miles from Greenwood, DE)
  • 30+ days ago
  • Dover, DE (23 miles from Greenwood, DE)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Greenwood, DE

Moving to Greenwood, DE? Find some basic demographic data about Greenwood, DE below.


Local
National
7,095
143
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Greenwood, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greenwood, DE offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenwood, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »