Customer Service Jobs in Greenville, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Customer Service Associate (Berkley One Solutions Specialist I)

  • Edgemoor, DE (7 miles from Greenville, DE)
  • 2 hours ago
  • Edgemoor, DE (7 miles from Greenville, DE)
  • 2 hours ago

Qualifications 1-3+ years of customer service experience, preferably in a high-volume customer support environment Experience contributing in a high performing customer service center team in a high...

Customer Service Associate

  • Brookhaven, PA (12 miles from Greenville, DE)
  • 4 hours ago
  • Brookhaven, PA (12 miles from Greenville, DE)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Wilmington, DE (7 miles from Greenville, DE)
  • 7 hours ago
  • Wilmington, DE (7 miles from Greenville, DE)
  • 7 hours ago

Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth....

Client Service Representative - Business License

  • Wilmington, DE (7 miles from Greenville, DE)
  • 7 hours ago
  • Wilmington, DE (7 miles from Greenville, DE)
  • 7 hours ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Associate

  • Newark, DE (13 miles from Greenville, DE)
  • 16 hours ago
  • Newark, DE (13 miles from Greenville, DE)
  • 16 hours ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Customer Service Associate

  • King of Prussia, PA (23 miles from Greenville, DE)
  • 16 hours ago
  • King of Prussia, PA (23 miles from Greenville, DE)
  • 16 hours ago

Location: 1 Village Dr King of Prussia, PA 19406 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much...

Customer Service Representative - King of Prussia

  • King of Prussia, PA (23 miles from Greenville, DE)
  • 17 hours ago
  • King of Prussia, PA (23 miles from Greenville, DE)
  • 17 hours ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Associate

  • Newtown Square, PA (16 miles from Greenville, DE)
  • 17 hours ago
  • Newtown Square, PA (16 miles from Greenville, DE)
  • 17 hours ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • King of Prussia, PA (23 miles from Greenville, DE)
  • 1 day ago
  • King of Prussia, PA (23 miles from Greenville, DE)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Cardmember Services

  • Wilmington, DE (7 miles from Greenville, DE)
  • 1 day ago
  • Wilmington, DE (7 miles from Greenville, DE)
  • 1 day ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Representative

  • New Castle, DE (10 miles from Greenville, DE)
  • 1 day ago
  • New Castle, DE (10 miles from Greenville, DE)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate- Overnight Shift

  • New Castle, DE (10 miles from Greenville, DE)
  • 1 day ago
  • New Castle, DE (10 miles from Greenville, DE)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Wilmington, DE (7 miles from Greenville, DE)
  • 1 day ago
  • Wilmington, DE (7 miles from Greenville, DE)
  • 1 day ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Pharmacy Customer Service Associate

  • Penns Grove, NJ (10 miles from Greenville, DE)
  • 1 day ago
  • Penns Grove, NJ (10 miles from Greenville, DE)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Marshallton, DE (5 miles from Greenville, DE)
  • 4 days ago
  • Marshallton, DE (5 miles from Greenville, DE)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Greenville, DE

Moving to Greenville, DE? Find some basic demographic data about Greenville, DE below.


Local
National
990,270
28,126

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Greenville, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greenville, DE offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenville, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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