Customer Service Jobs in Georgetown, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Service Associate

  • Federalsburg, MD (21 miles from Georgetown, DE)
  • 17 hours ago
  • Federalsburg, MD (21 miles from Georgetown, DE)
  • 17 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Ocean City, MD (24 miles from Georgetown, DE)
  • 17 hours ago
  • Ocean City, MD (24 miles from Georgetown, DE)
  • 17 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Salisbury, MD (24 miles from Georgetown, DE)
  • 17 hours ago
  • Salisbury, MD (24 miles from Georgetown, DE)
  • 17 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Bridgeville, DE (11 miles from Georgetown, DE)
  • 19 hours ago
  • Bridgeville, DE (11 miles from Georgetown, DE)
  • 19 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Lewes, DE (13 miles from Georgetown, DE)
  • 5 days ago
  • Lewes, DE (13 miles from Georgetown, DE)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PartTime Customer Service Associate Pro Weekend

  • Millsboro, DE (10 miles from Georgetown, DE)
  • 6 days ago
  • Millsboro, DE (10 miles from Georgetown, DE)
  • 6 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Pharmacy Customer Service Associate

  • Selbyville, DE (22 miles from Georgetown, DE)
  • 6 days ago
  • Selbyville, DE (22 miles from Georgetown, DE)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Lewes, DE (13 miles from Georgetown, DE)
  • 12 days ago
  • Lewes, DE (13 miles from Georgetown, DE)
  • 12 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Rehoboth Beach, DE (15 miles from Georgetown, DE)
  • 13 days ago
  • Rehoboth Beach, DE (15 miles from Georgetown, DE)
  • 13 days ago

This job was posted by : For moreinformation, please see: To assist in providing a positive take-out or deliveryservice for every guest by using proper telephone techniques andaccurately taking...

Customer Service Representative

  • Lewes, DE (13 miles from Georgetown, DE)
  • 14 days ago
  • Lewes, DE (13 miles from Georgetown, DE)
  • 14 days ago

Education & Experience: High school diploma or equivalent required At least one year of customer service experience Physical Demands: The Customer Service Representative typically works in an office...

Loss Prevention Customer Service Associate

  • Rehoboth Beach, DE (15 miles from Georgetown, DE)
  • 17 days ago
  • Rehoboth Beach, DE (15 miles from Georgetown, DE)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Casual Customer Service Representative

  • Lewes, DE (13 miles from Georgetown, DE)
  • 30+ days ago
  • Lewes, DE (13 miles from Georgetown, DE)
  • 30+ days ago

guaranteed assignments.ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately and efficiently processPoint-Of-Sale transactions Follows established safety/security standardsProvides the highest level of customer...

Retail Customer Service Associate

  • Salisbury, MD (24 miles from Georgetown, DE)
  • 30+ days ago
  • Salisbury, MD (24 miles from Georgetown, DE)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2700 N Salisbury Blvd, Salisbury...

Bilingual Customer Service Representative

  • Millsboro, DE (10 miles from Georgetown, DE)
  • 45+ days ago
  • Millsboro, DE (10 miles from Georgetown, DE)
  • 45+ days ago

Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...

Customer Service Agent, Cross Functional (Part-Time)

  • Salisbury, MD (24 miles from Georgetown, DE)
  • 60+ days ago
  • Salisbury, MD (24 miles from Georgetown, DE)
  • 60+ days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Demographic Data for Georgetown, DE

Moving to Georgetown, DE? Find some basic demographic data about Georgetown, DE below.


Local
National
20,964
482
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Georgetown, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Georgetown, DE offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Georgetown, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »