Customer Service Jobs in Frederica, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Associate Customer Service Representative

  • Dover, DE (8 miles from Frederica, DE)
  • 4 days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 4 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Dover, DE (8 miles from Frederica, DE)
  • 4 days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 4 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Customer Service Associate

  • Bridgeville, DE (21 miles from Frederica, DE)
  • 4 days ago
  • Bridgeville, DE (21 miles from Frederica, DE)
  • 4 days ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Dover, DE (8 miles from Frederica, DE)
  • 9 days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 9 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Customer Service Associate

  • Dover, DE (8 miles from Frederica, DE)
  • 18 days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 18 days ago

Customer Service Associate at Wawa, Inc. in Dover, Delaware, United States Job Description As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and...

Retail Customer Service Associate

  • Dover, DE (8 miles from Frederica, DE)
  • 29 days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...

Customer Service Representative

  • Dover, DE (8 miles from Frederica, DE)
  • 30+ days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 30+ days ago

We are seeking a Customer Service Representative to join our team that posses the ability to provide quality customer service in a friendly and supportive environment....

Customer Service Representative

  • Dover, DE (8 miles from Frederica, DE)
  • 30+ days ago
  • Dover, DE (8 miles from Frederica, DE)
  • 30+ days ago

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.Summary: Under the direction of the Customer Service Supervisor...

Pharmacy Customer Service Associate

  • Milton, DE (20 miles from Frederica, DE)
  • 30+ days ago
  • Milton, DE (20 miles from Frederica, DE)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Spanish Bilingual Customer Service Representative

  • Marydel, MD (18 miles from Frederica, DE)
  • 45+ days ago
  • Marydel, MD (18 miles from Frederica, DE)
  • 45+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Customer Service/Retail Admin

  • Milford, DE (8 miles from Frederica, DE)
  • 90+ days ago
  • Milford, DE (8 miles from Frederica, DE)
  • 90+ days ago

Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....

Demographic Data for Frederica, DE

Moving to Frederica, DE? Find some basic demographic data about Frederica, DE below.

Local
National
4,932
43
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Frederica, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Frederica, DE offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Frederica, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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