Customer Service Jobs in Delaware City, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Representative

  • Middletown, DE (8 miles from Delaware City, DE)
  • 2 hours ago
  • Middletown, DE (8 miles from Delaware City, DE)
  • 2 hours ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Associate - Temporary

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 13 hours ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 13 hours ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 13 hours ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Elkton, MD (15 miles from Delaware City, DE)
  • 22 hours ago
  • Elkton, MD (15 miles from Delaware City, DE)
  • 22 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Clayton, DE (22 miles from Delaware City, DE)
  • 1 day ago
  • Clayton, DE (22 miles from Delaware City, DE)
  • 1 day ago

JOB OVERVIEW JOB TITLE CUSTOMER SERVICE REPRESENTATIVE LOCATION OFFICE REPORTS TO CUSTOMER SERVICE MANAGER JOB DESCRIPTION CSR III duties include but not limited to require direct contact with a customer...

Client Service Representative - Business License

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Call Center Associate Client Service Representative

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago

At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...

Client Service Representative - Corporate Partner Team

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Representative (Loan Consultant I)

  • Elkton, MD (15 miles from Delaware City, DE)
  • 1 day ago
  • Elkton, MD (15 miles from Delaware City, DE)
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Associate

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 1 day ago

Responsibilities We have an opportunity for a Customer Service Associate to join our Berkley One team!...

Customer Relations Specialist

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 2 days ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 2 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate

  • Newark, DE (7 miles from Delaware City, DE)
  • 3 days ago
  • Newark, DE (7 miles from Delaware City, DE)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Wilmington, DE (10 miles from Delaware City, DE)
  • 5 days ago
  • Wilmington, DE (10 miles from Delaware City, DE)
  • 5 days ago

Friendly customer service. 100% incoming calls, 1000 calls/day across the department....

Full Time - Outlet Customer Service Associate - Day

  • Bridgeton, NJ (20 miles from Delaware City, DE)
  • 6 days ago
  • Bridgeton, NJ (20 miles from Delaware City, DE)
  • 6 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Demographic Data for Delaware City, DE

Moving to Delaware City, DE? Find some basic demographic data about Delaware City, DE below.


Local
National
1,938
38
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Delaware City, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Delaware City, DE offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Delaware City, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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