Customer Service Jobs in Connecticut
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Appeals Coordinator Customer Experience Associate IV
- East Hartford, CT
- 3 days ago
- East Hartford, CT
- 3 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Veterinary Client Service Representative Primary Care
- New Haven, CT
- 11 hours ago
- New Haven, CT
- 11 hours ago
Job Type Part-time Description Are you passionate about providing exceptional customer service and making a difference in the lives of pets and their owners?...
Customer Care Representative - Career Advancement Opportunities
- Windham, CT
- 3 hours ago
- Windham, CT
- 3 hours ago
**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT
- 3 hours ago
- Hartford, CT
- 3 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative, Specialized Services Bagster
- Hartford, CT
- 1 day ago
- Hartford, CT
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Hartford, CT
- 1 day ago
- Hartford, CT
- 1 day ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Details: Job Title: Customer Service Representative Pay Rate: $28 - 33/hour Location: South Windsor, CT Area Code: 860 Zip Code: 06074 Start Date: ASAP A Customer Service Representative job in South...
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...
Youll have a variety of opportunities to further your career, whether its in customer service, the skilled trades area or a corporate or technical group....
Remote WorkPerforms a range of administrative and customer service tasks, providing valuable support to the hospital....
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Connecticut
Highest Education Level
Customer Services in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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