Customer Service Jobs in Connecticut

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 107 Jobs

Customer Accounts Advisor

  • East Hartford, CT
  • 14 days ago
  • East Hartford, CT
  • 14 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • New Haven, CT
  • 9 hours ago
  • New Haven, CT
  • 9 hours ago

Customer Service Representative | Posted On: Jul 9, 2025 New Haven, CT 06511 16 Months, Contract On-site Job Summary Job Title: Customer Service Representative Posted Date: Jul 9, 2025 Duration: 16...

Customer Service Representative

  • Orange, CT
  • 13 hours ago
  • Orange, CT
  • 13 hours ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Associate

  • Ridgefield, CT
  • 21 hours ago
  • Ridgefield, CT
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • West Hartford, CT
  • 1 day ago
  • West Hartford, CT
  • 1 day ago

Responsibilities We have an exciting opportunity for a Customer Service Associate to join our growing team!...

Remote --- Customer Service Representative

  • Bridgeport, CT
  • 1 day ago
  • Bridgeport, CT
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Associate - Temporary

  • Essex, CT
  • 1 day ago
  • Essex, CT
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Waterbury, CT
  • 1 day ago
  • Waterbury, CT
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Monroe, CT
  • 2 days ago
  • Monroe, CT
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • New Canaan, CT
  • 3 days ago
  • New Canaan, CT
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Southington, CT
  • 3 days ago
  • Southington, CT
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Westport, CT
  • 3 days ago
  • Westport, CT
  • 3 days ago

Client Service Representative Job Qualifications and Requirements: -2-4 years experience in customer service or client facing role; -Strong customer-centric mindset and ability to build and maintain...

Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....

Remote Work

Customer Service Representative

  • Stamford, CT
  • 5 days ago
  • Stamford, CT
  • 5 days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Customer Relations Specialist/ Office Admin

  • East Haven, CT
  • 5 days ago
  • East Haven, CT
  • 5 days ago

Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...

Demographic Data for Connecticut

Moving to Connecticut? Find some basic demographic data about Connecticut below.


Local
National
3,605,944
87,557

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Connecticut

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Connecticut offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Connecticut
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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