Customer Service Jobs in Connecticut
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Return to selected search result Customer Experience Associate Apply locations 055 - Lancaster, PA time type Part time posted on Posted Today job requisition id JR33524 Looking for a company that...
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Uses customer service threshold framework to make financial decisions to resolve member issues....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
As the name suggests, your main priority is to provide great customer service....
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors and answering telephones Scheduling and confirming appointments...
YOUR ROLE The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager)....
Process Improvement: Skilled in optimizing customer service operations. Industry Knowledge: Updated knowledge of relevant industry trends....
The primary purpose of this position is to provide exemplary customer service to customers....
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Connecticut
Highest Education Level
Customer Services in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Restocking
- Wholesale
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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