Customer Service Jobs in Connecticut
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - Call Center
- Middletown, CT
- 10 days ago
- Middletown, CT
- 10 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
TEKsystems Call Center Customer Service Representative in Norwalk , Connecticut Description Will be handling a heavy volume of both inbound/outbound calls from potential customers Will be expected to...
Senior Customer Service Representative - 311 Center
- Meriden, CT
- 17 hours ago
- Meriden, CT
- 17 hours ago
Are you an experienced Customer Service Representative, ready to take the next step in your career?...
JOB TITLE/LOCATION: Customer Service Representative - RBC Corporate Headquarters, Oxford, Connecticut DESCRIPTION: We are currently hiring for a Customer Service Representative to support Multi-Divisional...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Position Summary We are seeking a detail-oriented and customer-focused Customer Service / Inside Sales Representative to join our team....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
Retail Customer Experience Associate, Arrowhead Towne Center - Full Time
- Manchester, CT
- 3 days ago
- Manchester, CT
- 3 days ago
Id : REQ_551982, Title : Retail Customer Experience Associate, Arrowhead Towne Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...957,...
Remote Customer Service Representative - Facility Maintenance Services
- New Haven, CT
- 3 days ago
- New Haven, CT
- 3 days ago
ABCO Facility Maintenance Remote Customer Service Representative - Facility Maintenance Services in New Haven , Connecticut Remote Customer Service Representative - Facility Maintenance Services EOE...
Remote WorkService....
UnitedHealth Group Customer Service Representative - National Remote in Hartford , Connecticut Optum is a global organization that delivers care, aided by technology to help millions of people live...
Remote WorkDemographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Connecticut
Highest Education Level
Customer Services in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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