Customer Service Jobs in Wilton, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Public Service Representative 3)
- Stamford, CT (11 miles from Wilton, CT)
- 10 hours ago
- Stamford, CT (11 miles from Wilton, CT)
- 10 hours ago
Consistent and timely attendance in this position is critical to provide high quality and responsive customer service....
- Mount Kisco, NY (14 miles from Wilton, CT)
- 10 hours ago
- Mount Kisco, NY (14 miles from Wilton, CT)
- 10 hours ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
- Ridgefield, CT (7 miles from Wilton, CT)
- 1 day ago
- Ridgefield, CT (7 miles from Wilton, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Kings Park, NY (24 miles from Wilton, CT)
- 2 days ago
- Kings Park, NY (24 miles from Wilton, CT)
- 2 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
- Newtown, CT (14 miles from Wilton, CT)
- 3 days ago
- Newtown, CT (14 miles from Wilton, CT)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Pharmacy Customer Service Associate
- Darien, CT (9 miles from Wilton, CT)
- 6 days ago
- Darien, CT (9 miles from Wilton, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Stamford, CT (11 miles from Wilton, CT)
- 10 days ago
- Stamford, CT (11 miles from Wilton, CT)
- 10 days ago
Job Summary: As a Customer Service Representative at K9 Resorts, you are the first point of contact for our clients....
Bilingual Customer Service Representative
- White Plains, NY (20 miles from Wilton, CT)
- 11 days ago
- White Plains, NY (20 miles from Wilton, CT)
- 11 days ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Customer Service Representative II
- White Plains, NY (20 miles from Wilton, CT)
- 12 days ago
- White Plains, NY (20 miles from Wilton, CT)
- 12 days ago
Minimum of 1 year of B2B client/customer service experience highly preferred....
Data Privacy Customer Service Representative
- Harrison, NY (21 miles from Wilton, CT)
- 12 days ago
- Harrison, NY (21 miles from Wilton, CT)
- 12 days ago
This person will be a Data Privacy Customer Service Rep. They need prior experience handling the data privacy and security of a companies data and comfortable handling remote work....
Client Service Representative, National Accounts
- Hawthorne, NY (20 miles from Wilton, CT)
- 15 days ago
- Hawthorne, NY (20 miles from Wilton, CT)
- 15 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Monroe, CT (14 miles from Wilton, CT)
- 16 days ago
- Monroe, CT (14 miles from Wilton, CT)
- 16 days ago
Job Summary A position is available in the Customer Service Department....
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge
- Woodbridge, CT (24 miles from Wilton, CT)
- 25 days ago
- Woodbridge, CT (24 miles from Wilton, CT)
- 25 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...
Retail Customer Service Associate
- Elmsford, NY (22 miles from Wilton, CT)
- 30+ days ago
- Elmsford, NY (22 miles from Wilton, CT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Demographic Data for Wilton, CT
Moving to Wilton, CT? Find some basic demographic data about Wilton, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wilton, CT
Highest Education Level
Customer Services in Wilton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »