Customer Service Jobs in Wilton, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 41 Jobs

Customer Service Representative

  • Kings Park, NY (24 miles from Wilton, CT)
  • 7 days ago
  • Kings Park, NY (24 miles from Wilton, CT)
  • 7 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Stamford, CT (11 miles from Wilton, CT)
  • 11 hours ago
  • Stamford, CT (11 miles from Wilton, CT)
  • 11 hours ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Part Time Customer Service Representative $17 hourly

  • Orange, CT (21 miles from Wilton, CT)
  • 22 hours ago
  • Orange, CT (21 miles from Wilton, CT)
  • 22 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $18 Hourly

  • White Plains, NY (20 miles from Wilton, CT)
  • 22 hours ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 22 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative - Work From Home

  • Yorktown Heights, NY (18 miles from Wilton, CT)
  • 1 day ago
  • Yorktown Heights, NY (18 miles from Wilton, CT)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: Yorktown Heights [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...

Remote Work

Part Time Customer Service Associate

  • White Plains, NY (20 miles from Wilton, CT)
  • 1 day ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 1 day ago

Wage: $17.25/hour Qualifications:3 years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Customer Relations Specialist

  • Orange, CT (21 miles from Wilton, CT)
  • 2 days ago
  • Orange, CT (21 miles from Wilton, CT)
  • 2 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Agent - HPN Airport

  • White Plains, NY (20 miles from Wilton, CT)
  • 4 days ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 4 days ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Associate - Temporary

  • Chappaqua, NY (17 miles from Wilton, CT)
  • 4 days ago
  • Chappaqua, NY (17 miles from Wilton, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Out Patient Part Time

  • Danbury, CT (11 miles from Wilton, CT)
  • 4 days ago
  • Danbury, CT (11 miles from Wilton, CT)
  • 4 days ago

Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...

Part Time Customer Experience Associate

  • White Plains, NY (20 miles from Wilton, CT)
  • 5 days ago
  • White Plains, NY (20 miles from Wilton, CT)
  • 5 days ago

customer service....

Customer Service Representative

  • Monroe, CT (14 miles from Wilton, CT)
  • 7 days ago
  • Monroe, CT (14 miles from Wilton, CT)
  • 7 days ago

Job Summary A position is available in the Customer Service Department....

HVAC Dispatcher / Customer Service Representative (CSR)

  • Milford, CT (20 miles from Wilton, CT)
  • 8 days ago
  • Milford, CT (20 miles from Wilton, CT)
  • 8 days ago

HVAC Dispatcher / Customer Service Representative (CSR) Modern Heating and Air Milford, CT, USA 5 days ago Quick Job type Full-time Quick Job description Job Title : HVAC Dispatcher / Customer Service...

Customer Service Representative I

  • Orange, CT (21 miles from Wilton, CT)
  • 8 days ago
  • Orange, CT (21 miles from Wilton, CT)
  • 8 days ago

Customer Service Rep I (CSR I) is an entry-level position for seasoned or new-to-the-workforce applicants....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Huntington, NY (23 miles from Wilton, CT)
  • 9 days ago
  • Huntington, NY (23 miles from Wilton, CT)
  • 9 days ago

Establishes clear expectations for balancing in-store customer service and completing online orders....

Demographic Data for Wilton, CT

Moving to Wilton, CT? Find some basic demographic data about Wilton, CT below.


Local
National
18,520
662
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wilton, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wilton, CT offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wilton, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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