Customer Service Jobs in Westport, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Service Representative

  • Syosset, NY (22 miles from Westport, CT)
  • 12 days ago
  • Syosset, NY (22 miles from Westport, CT)
  • 12 days ago

QUALIFICATIONS: Required to be bilingual in Spanish Customer Service Experience with de-escalation a big plus Data entry skills Comfortable working in a fast paced environment Microsoft office (Outlook...

Client Service Representative

  • Newtown, CT (17 miles from Westport, CT)
  • 10 hours ago
  • Newtown, CT (17 miles from Westport, CT)
  • 10 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Melville, NY (24 miles from Westport, CT)
  • 1 day ago
  • Melville, NY (24 miles from Westport, CT)
  • 1 day ago

Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....

Customer Service Associate

  • Stamford, CT (11 miles from Westport, CT)
  • 1 day ago
  • Stamford, CT (11 miles from Westport, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Darien, CT (8 miles from Westport, CT)
  • 2 days ago
  • Darien, CT (8 miles from Westport, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hauppauge, NY (24 miles from Westport, CT)
  • 5 days ago
  • Hauppauge, NY (24 miles from Westport, CT)
  • 5 days ago

Customer Service RepresentativeOur FamilyBroadway National, one of Inc. 5000s fastest growing privately owned companies, provides national and international Property Management services to high profile...

Customer Service Representative

  • Hauppauge, NY (24 miles from Westport, CT)
  • 5 days ago
  • Hauppauge, NY (24 miles from Westport, CT)
  • 5 days ago

SUMMARY Performs customer service functions by initiating and responding to telephone calls, email, fax, and other requests to/from franchised and non-franchised distributors by performing the following...

Customer Service Representative

  • Stamford, CT (11 miles from Westport, CT)
  • 7 days ago
  • Stamford, CT (11 miles from Westport, CT)
  • 7 days ago

Job Summary: As a Customer Service Representative at K9 Resorts, you are the first point of contact for our clients....

Multifamily Customer Success Representative

  • New Haven, CT (24 miles from Westport, CT)
  • 8 days ago
  • New Haven, CT (24 miles from Westport, CT)
  • 8 days ago

Multifamily Customer Success Representative As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers...

Remote Work

Bilingual Customer Service Representative

  • White Plains, NY (23 miles from Westport, CT)
  • 8 days ago
  • White Plains, NY (23 miles from Westport, CT)
  • 8 days ago

Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....

Customer Service Representative II

  • White Plains, NY (23 miles from Westport, CT)
  • 9 days ago
  • White Plains, NY (23 miles from Westport, CT)
  • 9 days ago

Minimum of 1 year of B2B client/customer service experience highly preferred....

Loss Prevention Customer Service Associate II

  • Commack, NY (20 miles from Westport, CT)
  • 9 days ago
  • Commack, NY (20 miles from Westport, CT)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Part Time Customer Service Representative $17 hourly

  • Norwalk, CT (5 miles from Westport, CT)
  • 9 days ago
  • Norwalk, CT (5 miles from Westport, CT)
  • 9 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative $17 hourly

  • White Plains, NY (23 miles from Westport, CT)
  • 9 days ago
  • White Plains, NY (23 miles from Westport, CT)
  • 9 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Data Privacy Customer Service Representative

  • Harrison, NY (22 miles from Westport, CT)
  • 9 days ago
  • Harrison, NY (22 miles from Westport, CT)
  • 9 days ago

This person will be a Data Privacy Customer Service Rep. They need prior experience handling the data privacy and security of a companies data and comfortable handling remote work....

Demographic Data for Westport, CT

Moving to Westport, CT? Find some basic demographic data about Westport, CT below.


Local
National
27,233
1,408
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Westport, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Westport, CT offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westport, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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