Customer Service Jobs in Watertown, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - Primary Care
- Southington, CT (10 miles from Watertown, CT)
- 14 hours ago
- Southington, CT (10 miles from Watertown, CT)
- 14 hours ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Veterinary Client Service Representative - 2nd Shift - ER / Speciality
- Middletown, CT (22 miles from Watertown, CT)
- 5 days ago
- Middletown, CT (22 miles from Watertown, CT)
- 5 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Customer Service Representative
- Plainville, CT (12 miles from Watertown, CT)
- 1 day ago
- Plainville, CT (12 miles from Watertown, CT)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Litchfield, CT (13 miles from Watertown, CT)
- 1 day ago
- Litchfield, CT (13 miles from Watertown, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Middletown, CT (22 miles from Watertown, CT)
- 1 day ago
- Middletown, CT (22 miles from Watertown, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (22 miles from Watertown, CT)
- 2 days ago
- Wethersfield, CT (22 miles from Watertown, CT)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Southington, CT (10 miles from Watertown, CT)
- 2 days ago
- Southington, CT (10 miles from Watertown, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Ultrasound
- Wallingford, CT (16 miles from Watertown, CT)
- 4 days ago
- Wallingford, CT (16 miles from Watertown, CT)
- 4 days ago
Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....
Pharmacy Customer Service Associate
- West Haven, CT (23 miles from Watertown, CT)
- 4 days ago
- West Haven, CT (23 miles from Watertown, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wallingford, CT (16 miles from Watertown, CT)
- 4 days ago
- Wallingford, CT (16 miles from Watertown, CT)
- 4 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
- Cheshire, CT (11 miles from Watertown, CT)
- 5 days ago
- Cheshire, CT (11 miles from Watertown, CT)
- 5 days ago
About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and...
- Newtown, CT (18 miles from Watertown, CT)
- 6 days ago
- Newtown, CT (18 miles from Watertown, CT)
- 6 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Plainville, CT (12 miles from Watertown, CT)
- 8 days ago
- Plainville, CT (12 miles from Watertown, CT)
- 8 days ago
Requisition Number: 199974 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative Part-Time
- Rocky Hill, CT (21 miles from Watertown, CT)
- 8 days ago
- Rocky Hill, CT (21 miles from Watertown, CT)
- 8 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Demographic Data for Watertown, CT
Moving to Watertown, CT? Find some basic demographic data about Watertown, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Watertown, CT
Highest Education Level
Customer Services in Watertown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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