Customer Service Jobs in Waterbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Shelton, CT (17 miles from Waterbury, CT)
- 13 hours ago
- Shelton, CT (17 miles from Waterbury, CT)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Westfarms
- Farmington, CT (15 miles from Waterbury, CT)
- 13 hours ago
- Farmington, CT (15 miles from Waterbury, CT)
- 13 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Client Service Representative 5399 FULL TIME
- Plainville, CT (12 miles from Waterbury, CT)
- 21 hours ago
- Plainville, CT (12 miles from Waterbury, CT)
- 21 hours ago
One year related experience required with customer service preferred....
- Guilford, CT (24 miles from Waterbury, CT)
- 22 hours ago
- Guilford, CT (24 miles from Waterbury, CT)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Cromwell, CT (20 miles from Waterbury, CT)
- 22 hours ago
- Cromwell, CT (20 miles from Waterbury, CT)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Britain, CT (15 miles from Waterbury, CT)
- 1 day ago
- New Britain, CT (15 miles from Waterbury, CT)
- 1 day ago
Then the Customer Service Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team....
Customer Service Representative $17 hourly
- Avon, CT (19 miles from Waterbury, CT)
- 1 day ago
- Avon, CT (19 miles from Waterbury, CT)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Service Associate
- Meriden, CT (14 miles from Waterbury, CT)
- 2 days ago
- Meriden, CT (14 miles from Waterbury, CT)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (22 miles from Waterbury, CT)
- 4 days ago
- Wethersfield, CT (22 miles from Waterbury, CT)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Service Coordinator/Customer Service Representative
- Bethel, CT (21 miles from Waterbury, CT)
- 6 days ago
- Bethel, CT (21 miles from Waterbury, CT)
- 6 days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Customer Service Representative
- Milford, CT (24 miles from Waterbury, CT)
- 7 days ago
- Milford, CT (24 miles from Waterbury, CT)
- 7 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Aviation Front Desk Customer Service Representative Part Time Job Oxford, CT
- Oxford, CT (10 miles from Waterbury, CT)
- 7 days ago
- Oxford, CT (10 miles from Waterbury, CT)
- 7 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Retail Customer Service Associate
- Newington, CT (18 miles from Waterbury, CT)
- 7 days ago
- Newington, CT (18 miles from Waterbury, CT)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Customer Service Representative
- Naugatuck, CT (4 miles from Waterbury, CT)
- 7 days ago
- Naugatuck, CT (4 miles from Waterbury, CT)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Work From Home
- New Haven, CT (18 miles from Waterbury, CT)
- 9 days ago
- New Haven, CT (18 miles from Waterbury, CT)
- 9 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkDemographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Waterbury, CT
Highest Education Level
Customer Services in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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