Customer Service Jobs in Vernon Rockville, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Part Time Customer Service and Sales Associate

  • Manchester, CT (5 miles from Vernon Rockville, CT)
  • 3 hours ago
  • Manchester, CT (5 miles from Vernon Rockville, CT)
  • 3 hours ago

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Customer Service Representative 12:30pm-9pm EST ($21.50/Hr)

  • Hartford, CT (10 miles from Vernon Rockville, CT)
  • 4 hours ago
  • Hartford, CT (10 miles from Vernon Rockville, CT)
  • 4 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Senior Customer Service Representative

  • Hartford, CT (10 miles from Vernon Rockville, CT)
  • 4 hours ago
  • Hartford, CT (10 miles from Vernon Rockville, CT)
  • 4 hours ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Customer Service Representative

  • Hebron, CT (10 miles from Vernon Rockville, CT)
  • 6 hours ago
  • Hebron, CT (10 miles from Vernon Rockville, CT)
  • 6 hours ago

Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....

Customer Accounts Advisor

  • East Hartford, CT (9 miles from Vernon Rockville, CT)
  • 6 hours ago
  • East Hartford, CT (9 miles from Vernon Rockville, CT)
  • 6 hours ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Retail Customer Service Associate Part Time

  • Manchester, CT (5 miles from Vernon Rockville, CT)
  • 1 day ago
  • Manchester, CT (5 miles from Vernon Rockville, CT)
  • 1 day ago

service to members....

Customer Service Associate - Temporary

  • Plainville, CT (23 miles from Vernon Rockville, CT)
  • 1 day ago
  • Plainville, CT (23 miles from Vernon Rockville, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Chicopee, MA (23 miles from Vernon Rockville, CT)
  • 1 day ago
  • Chicopee, MA (23 miles from Vernon Rockville, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative - Remote

  • Manchester, CT (5 miles from Vernon Rockville, CT)
  • 1 day ago
  • Manchester, CT (5 miles from Vernon Rockville, CT)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Senior Customer Service Representative - Corporate

  • Glastonbury, CT (10 miles from Vernon Rockville, CT)
  • 3 days ago
  • Glastonbury, CT (10 miles from Vernon Rockville, CT)
  • 3 days ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Loss Prevention Customer Service Associate Loss Prevention Customer Service Associate

  • West Springfield, MA (21 miles from Vernon Rockville, CT)
  • 4 days ago
  • West Springfield, MA (21 miles from Vernon Rockville, CT)
  • 4 days ago

Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) West Springfield, MA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Customer Service Representative Customer Service Representative

  • Hartford, CT (10 miles from Vernon Rockville, CT)
  • 4 days ago
  • Hartford, CT (10 miles from Vernon Rockville, CT)
  • 4 days ago

Provide Exceptional Customer Service experience to our policyholders in every interaction....

Remote Work

Payment Center- Bilingual Customer Service Agent

  • Springfield, MA (19 miles from Vernon Rockville, CT)
  • 4 days ago
  • Springfield, MA (19 miles from Vernon Rockville, CT)
  • 4 days ago

The Perfect Match : Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up...

Customer Service Associate

  • Glastonbury, CT (10 miles from Vernon Rockville, CT)
  • 4 days ago
  • Glastonbury, CT (10 miles from Vernon Rockville, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cromwell, CT (19 miles from Vernon Rockville, CT)
  • 5 days ago
  • Cromwell, CT (19 miles from Vernon Rockville, CT)
  • 5 days ago

Join our compassionate and dedicated team at VCA Cromwell Animal Hospital as a Customer Service Representative (CSR)!...

Demographic Data for Vernon Rockville, CT

Moving to Vernon Rockville, CT? Find some basic demographic data about Vernon Rockville, CT below.


Local
National
30,237
571
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Vernon Rockville, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Vernon Rockville, CT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vernon Rockville, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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