Customer Service Jobs in Stratford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Shelton, CT (5 miles from Stratford, CT)
- 7 hours ago
- Shelton, CT (5 miles from Stratford, CT)
- 7 hours ago
We are looking to hire an enthusiastic Client Service Representative to join our growing and busy hospital! This is a full-time position.. Key Responsibilities: Answers telephone calls quickly,...
Pharmacy Customer Service Associate
- Ridgefield, CT (19 miles from Stratford, CT)
- 20 hours ago
- Ridgefield, CT (19 miles from Stratford, CT)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norwalk, CT (17 miles from Stratford, CT)
- 20 hours ago
- Norwalk, CT (17 miles from Stratford, CT)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bethany, CT (15 miles from Stratford, CT)
- 21 hours ago
- Bethany, CT (15 miles from Stratford, CT)
- 21 hours ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Healthcare Customer Service Representative - Remote
- Waterbury, CT (22 miles from Stratford, CT)
- 2 days ago
- Waterbury, CT (22 miles from Stratford, CT)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkLead Customer Service Representative
- Bridgeport, CT (6 miles from Stratford, CT)
- 2 days ago
- Bridgeport, CT (6 miles from Stratford, CT)
- 2 days ago
Are you an experienced customer service professional ready to step into a leadership position?...
Customer Service Representative
- Danbury, CT (20 miles from Stratford, CT)
- 3 days ago
- Danbury, CT (20 miles from Stratford, CT)
- 3 days ago
Your Key Responsibilities Execute order fulfillment processes for an assigned customer group or an assigned group of products....
Customer Service Associate - Temporary
- Darien, CT (21 miles from Stratford, CT)
- 3 days ago
- Darien, CT (21 miles from Stratford, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer service Associate Loss Prevention Customer service Associate
- East Haven, CT (13 miles from Stratford, CT)
- 4 days ago
- East Haven, CT (13 miles from Stratford, CT)
- 4 days ago
Loss Prevention Customer service Associate TJX Companies 3.5 ( ) East Haven, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
- Norwalk, CT (17 miles from Stratford, CT)
- 4 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 4 days ago
Loss Prevention Customer Service Associate II (Tactical) TJX Companies 3.5 ( ) Norwalk, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
Customer Care Representative I
- Wallingford, CT (22 miles from Stratford, CT)
- 5 days ago
- Wallingford, CT (22 miles from Stratford, CT)
- 5 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Waterbury, CT (22 miles from Stratford, CT)
- 6 days ago
- Waterbury, CT (22 miles from Stratford, CT)
- 6 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
Retail Customer Service Associate
- Norwalk, CT (17 miles from Stratford, CT)
- 7 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - State Farm Agent Team Member
- Stratford, CT
- 7 days ago
- Stratford, CT
- 7 days ago
Previous customer service experience preferred. #J-18808-Ljbffr...
BIA Customer Service Agent (personal lines)
- Fairfield, CT (9 miles from Stratford, CT)
- 7 days ago
- Fairfield, CT (9 miles from Stratford, CT)
- 7 days ago
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....
Demographic Data for Stratford, CT
Moving to Stratford, CT? Find some basic demographic data about Stratford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Stratford, CT
Highest Education Level
Customer Services in Stratford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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