Customer Service Jobs in Stratford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Norwalk, CT (17 miles from Stratford, CT)
- 1 hour ago
- Norwalk, CT (17 miles from Stratford, CT)
- 1 hour ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Associate - Temporary
- Southbury, CT (17 miles from Stratford, CT)
- 1 day ago
- Southbury, CT (17 miles from Stratford, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative Trainee
- Orange, CT (5 miles from Stratford, CT)
- 1 day ago
- Orange, CT (5 miles from Stratford, CT)
- 1 day ago
Required Qualifications Previous work experience in a customer service environment, demonstrating excellent customer service skills. Professional written and oral communication skills....
Loss Prevention Customer Service Associate 2
- Stamford, CT (24 miles from Stratford, CT)
- 1 day ago
- Stamford, CT (24 miles from Stratford, CT)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative - Primary Care
- Stratford, CT
- 1 day ago
- Stratford, CT
- 1 day ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Customer Service Representative
- North Haven, CT (17 miles from Stratford, CT)
- 1 day ago
- North Haven, CT (17 miles from Stratford, CT)
- 1 day ago
Customer Service Representative Alcraft Inc. is a leading home improvement company dedicated to transforming homes and enhancing the lives of our customers....
Retail-Customer Service/Balloons
- Stony Brook, NY (22 miles from Stratford, CT)
- 1 day ago
- Stony Brook, NY (22 miles from Stratford, CT)
- 1 day ago
Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Shelton, CT (5 miles from Stratford, CT)
- 2 days ago
- Shelton, CT (5 miles from Stratford, CT)
- 2 days ago
What You'll Need: Bachelor Degree/Associate Degree preferred or related experience Experience in consumer goods account management, customer service, and supply chain....
Pharmacy Customer Service Associate
- Norwalk, CT (17 miles from Stratford, CT)
- 2 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newtown, CT (15 miles from Stratford, CT)
- 4 days ago
- Newtown, CT (15 miles from Stratford, CT)
- 4 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Northport, NY (24 miles from Stratford, CT)
- 5 days ago
- Northport, NY (24 miles from Stratford, CT)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wallingford, CT (22 miles from Stratford, CT)
- 6 days ago
- Wallingford, CT (22 miles from Stratford, CT)
- 6 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Customer Service Representative
- Oxford, CT (13 miles from Stratford, CT)
- 6 days ago
- Oxford, CT (13 miles from Stratford, CT)
- 6 days ago
Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....
Customer Service Representative
- Waterbury, CT (22 miles from Stratford, CT)
- 7 days ago
- Waterbury, CT (22 miles from Stratford, CT)
- 7 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
Part Time Customer Service and Sales Associate
- New Haven, CT (11 miles from Stratford, CT)
- 7 days ago
- New Haven, CT (11 miles from Stratford, CT)
- 7 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Demographic Data for Stratford, CT
Moving to Stratford, CT? Find some basic demographic data about Stratford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Stratford, CT
Highest Education Level
Customer Services in Stratford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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