Customer Service Jobs in Southbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hamden, CT (16 miles from Southbury, CT)
- 4 hours ago
- Hamden, CT (16 miles from Southbury, CT)
- 4 hours ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- New Haven, CT (19 miles from Southbury, CT)
- 14 hours ago
- New Haven, CT (19 miles from Southbury, CT)
- 14 hours ago
Customer Service Representative | Posted On: Jul 9, 2025 New Haven, CT 06511 16 Months, Contract On-site Job Summary Job Title: Customer Service Representative Posted Date: Jul 9, 2025 Duration: 16...
Customer Service Representative
- Orange, CT (16 miles from Southbury, CT)
- 18 hours ago
- Orange, CT (16 miles from Southbury, CT)
- 18 hours ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
- Ridgefield, CT (17 miles from Southbury, CT)
- 1 day ago
- Ridgefield, CT (17 miles from Southbury, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- Bridgeport, CT (20 miles from Southbury, CT)
- 1 day ago
- Bridgeport, CT (20 miles from Southbury, CT)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Waterbury, CT (11 miles from Southbury, CT)
- 2 days ago
- Waterbury, CT (11 miles from Southbury, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Stratford, CT (17 miles from Southbury, CT)
- 2 days ago
- Stratford, CT (17 miles from Southbury, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Monroe, CT (8 miles from Southbury, CT)
- 2 days ago
- Monroe, CT (8 miles from Southbury, CT)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Temporary
- Southington, CT (20 miles from Southbury, CT)
- 3 days ago
- Southington, CT (20 miles from Southbury, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Westport, CT (23 miles from Southbury, CT)
- 3 days ago
- Westport, CT (23 miles from Southbury, CT)
- 3 days ago
Client Service Representative Job Qualifications and Requirements: -2-4 years experience in customer service or client facing role; -Strong customer-centric mindset and ability to build and maintain...
Customer Relations Specialist/ Office Admin
- East Haven, CT (22 miles from Southbury, CT)
- 5 days ago
- East Haven, CT (22 miles from Southbury, CT)
- 5 days ago
Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...
Part Time Customer Service Representative $17 hourly
- Orange, CT (16 miles from Southbury, CT)
- 5 days ago
- Orange, CT (16 miles from Southbury, CT)
- 5 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative $17 hourly
- Waterbury, CT (11 miles from Southbury, CT)
- 7 days ago
- Waterbury, CT (11 miles from Southbury, CT)
- 7 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Orange, CT (16 miles from Southbury, CT)
- 7 days ago
- Orange, CT (16 miles from Southbury, CT)
- 7 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Waterbury, CT (11 miles from Southbury, CT)
- 9 days ago
- Waterbury, CT (11 miles from Southbury, CT)
- 9 days ago
Customer Service/Inside Sales Representative: We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team....
Demographic Data for Southbury, CT
Moving to Southbury, CT? Find some basic demographic data about Southbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Southbury, CT
Highest Education Level
Customer Services in Southbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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