Customer Service Jobs in Southbury, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Customer Accounts Advisor

  • Hamden, CT (16 miles from Southbury, CT)
  • 2 hours ago
  • Hamden, CT (16 miles from Southbury, CT)
  • 2 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Customer Service Representative

  • New Haven, CT (19 miles from Southbury, CT)
  • 12 hours ago
  • New Haven, CT (19 miles from Southbury, CT)
  • 12 hours ago

Customer Service Representative | Posted On: Jul 9, 2025 New Haven, CT 06511 16 Months, Contract On-site Job Summary Job Title: Customer Service Representative Posted Date: Jul 9, 2025 Duration: 16...

Customer Service Representative

  • Orange, CT (16 miles from Southbury, CT)
  • 16 hours ago
  • Orange, CT (16 miles from Southbury, CT)
  • 16 hours ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Associate

  • Ridgefield, CT (17 miles from Southbury, CT)
  • 1 day ago
  • Ridgefield, CT (17 miles from Southbury, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote --- Customer Service Representative

  • Bridgeport, CT (20 miles from Southbury, CT)
  • 1 day ago
  • Bridgeport, CT (20 miles from Southbury, CT)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Waterbury, CT (11 miles from Southbury, CT)
  • 2 days ago
  • Waterbury, CT (11 miles from Southbury, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Stratford, CT (17 miles from Southbury, CT)
  • 2 days ago
  • Stratford, CT (17 miles from Southbury, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Monroe, CT (8 miles from Southbury, CT)
  • 2 days ago
  • Monroe, CT (8 miles from Southbury, CT)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate - Temporary

  • Southington, CT (20 miles from Southbury, CT)
  • 3 days ago
  • Southington, CT (20 miles from Southbury, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Westport, CT (23 miles from Southbury, CT)
  • 3 days ago
  • Westport, CT (23 miles from Southbury, CT)
  • 3 days ago

Client Service Representative Job Qualifications and Requirements: -2-4 years experience in customer service or client facing role; -Strong customer-centric mindset and ability to build and maintain...

Customer Relations Specialist/ Office Admin

  • East Haven, CT (22 miles from Southbury, CT)
  • 5 days ago
  • East Haven, CT (22 miles from Southbury, CT)
  • 5 days ago

Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...

Part Time Customer Service Representative $17 hourly

  • Orange, CT (16 miles from Southbury, CT)
  • 5 days ago
  • Orange, CT (16 miles from Southbury, CT)
  • 5 days ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative $17 hourly

  • Waterbury, CT (11 miles from Southbury, CT)
  • 7 days ago
  • Waterbury, CT (11 miles from Southbury, CT)
  • 7 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Relations Specialist

  • Orange, CT (16 miles from Southbury, CT)
  • 7 days ago
  • Orange, CT (16 miles from Southbury, CT)
  • 7 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Waterbury, CT (11 miles from Southbury, CT)
  • 9 days ago
  • Waterbury, CT (11 miles from Southbury, CT)
  • 9 days ago

Customer Service/Inside Sales Representative: We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team....

Demographic Data for Southbury, CT

Moving to Southbury, CT? Find some basic demographic data about Southbury, CT below.


Local
National
19,896
489
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Southbury, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Southbury, CT offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Southbury, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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