Customer Service Jobs in Shelton, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Wallingford, CT (19 miles from Shelton, CT)
- 20 hours ago
- Wallingford, CT (19 miles from Shelton, CT)
- 20 hours ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Customer Service Representative
- Oxford, CT (7 miles from Shelton, CT)
- 1 day ago
- Oxford, CT (7 miles from Shelton, CT)
- 1 day ago
Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Waterbury, CT (17 miles from Shelton, CT)
- 2 days ago
- Waterbury, CT (17 miles from Shelton, CT)
- 2 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
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Part Time Customer Service and Sales Associate
- New Haven, CT (10 miles from Shelton, CT)
- 2 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 2 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Pharmacy Customer Service Associate
- New Haven, CT (10 miles from Shelton, CT)
- 3 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative
- New Haven, CT (10 miles from Shelton, CT)
- 3 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 3 days ago
administrative duties while giving the ultimate customer service....
Customer Service Representative (CSR)
- Stratford, CT (5 miles from Shelton, CT)
- 5 days ago
- Stratford, CT (5 miles from Shelton, CT)
- 5 days ago
Customer Service Representative Job Description We are seeking a highly motivated Customer Service Representative to join our dynamic team....
Insurance Customer Service Representative
- New Haven, CT (10 miles from Shelton, CT)
- 7 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 7 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Construction Customer Care Representative
- Danbury, CT (18 miles from Shelton, CT)
- 7 days ago
- Danbury, CT (18 miles from Shelton, CT)
- 7 days ago
Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...
- Norwalk, CT (20 miles from Shelton, CT)
- 8 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Wallingford, CT (19 miles from Shelton, CT)
- 8 days ago
- Wallingford, CT (19 miles from Shelton, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Waterbury, CT (17 miles from Shelton, CT)
- 8 days ago
- Waterbury, CT (17 miles from Shelton, CT)
- 8 days ago
This role is responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est....
- Waterbury, CT (17 miles from Shelton, CT)
- 8 days ago
- Waterbury, CT (17 miles from Shelton, CT)
- 8 days ago
This role is responsible for de-escalating all concerns and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est....
Customer Service Representative
- Waterbury, CT (17 miles from Shelton, CT)
- 8 days ago
- Waterbury, CT (17 miles from Shelton, CT)
- 8 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Shelton, CT
Moving to Shelton, CT? Find some basic demographic data about Shelton, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shelton, CT
Highest Education Level
Customer Services in Shelton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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