Customer Service Jobs in Salem, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Willimantic, CT (15 miles from Salem, CT)
- 3 hours ago
- Willimantic, CT (15 miles from Salem, CT)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Coventry, CT (20 miles from Salem, CT)
- 11 hours ago
- Coventry, CT (20 miles from Salem, CT)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Middletown, CT (20 miles from Salem, CT)
- 1 day ago
- Middletown, CT (20 miles from Salem, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- East Lyme, CT (7 miles from Salem, CT)
- 1 day ago
- East Lyme, CT (7 miles from Salem, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- Manchester, CT (23 miles from Salem, CT)
- 8 days ago
- Manchester, CT (23 miles from Salem, CT)
- 8 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Wethersfield, CT (24 miles from Salem, CT)
- 14 days ago
- Wethersfield, CT (24 miles from Salem, CT)
- 14 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Middletown, CT (20 miles from Salem, CT)
- 18 days ago
- Middletown, CT (20 miles from Salem, CT)
- 18 days ago
**Position Title:** Customer Service Associate **Job Category:** Customer Service **Minimum Education Required:** High School/GED **City*:** Middletown **State*:** Connecticut **Salary Range:**...
Customer Service Representative B
- Clinton, CT (18 miles from Salem, CT)
- 19 days ago
- Clinton, CT (18 miles from Salem, CT)
- 19 days ago
We have an opening in our Customer Service department for a Customer Service Representative B....
Customer Service Representative (CSR)
- North Windham, CT (22 miles from Salem, CT)
- 19 days ago
- North Windham, CT (22 miles from Salem, CT)
- 19 days ago
## Job description [] Klaus Larsen LLC, the Northeast's best roofing contractor, is growing again and seeking a highly motivated and positive Customer Service Representative to serve on our Customer...
- East Berlin, CT (24 miles from Salem, CT)
- 22 days ago
- East Berlin, CT (24 miles from Salem, CT)
- 22 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Pharmacy Customer Service Associate
- Essex, CT (11 miles from Salem, CT)
- 25 days ago
- Essex, CT (11 miles from Salem, CT)
- 25 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bolton, CT (21 miles from Salem, CT)
- 27 days ago
- Bolton, CT (21 miles from Salem, CT)
- 27 days ago
Our client, a leading provider in power transmission solutions, is seeking a Customer Service Representative to join their team....
IT Customer Service Representative
- Manchester, CT (23 miles from Salem, CT)
- 29 days ago
- Manchester, CT (23 miles from Salem, CT)
- 29 days ago
IT Customer Service Representative LOCATION Manchester, CT No Remote TYPE Direct Hire ID CT43-2745853 POSTED Jun 13, 2025 We are seeking a dedicated and enthusiastic Customer Service Representative...
Customer Care Representative - Career Advancement Opportunities
- Windham, CT (16 miles from Salem, CT)
- 30+ days ago
- Windham, CT (16 miles from Salem, CT)
- 30+ days ago
**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\....
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...
Demographic Data for Salem, CT
Moving to Salem, CT? Find some basic demographic data about Salem, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salem, CT
Highest Education Level
Customer Services in Salem, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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