Customer Service Jobs in Putnam, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Retail Customer Experience Associate, Auburn - Full Time

  • Auburn, MA (20 miles from Putnam, CT)
  • 5 hours ago
  • Auburn, MA (20 miles from Putnam, CT)
  • 5 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

  • Moosup, CT (13 miles from Putnam, CT)
  • 7 hours ago
  • Moosup, CT (13 miles from Putnam, CT)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Warwick, RI (24 miles from Putnam, CT)
  • 7 hours ago
  • Warwick, RI (24 miles from Putnam, CT)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Providence, RI (23 miles from Putnam, CT)
  • 23 hours ago
  • Providence, RI (23 miles from Putnam, CT)
  • 23 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Associate Customer Care Representative

  • Lincoln, RI (21 miles from Putnam, CT)
  • 1 day ago
  • Lincoln, RI (21 miles from Putnam, CT)
  • 1 day ago

service Collaborate with others in a team setting Salary and Work Schedule A starting annual salary of $43,105....

Customer Service Representative

  • Providence, RI (23 miles from Putnam, CT)
  • 1 day ago
  • Providence, RI (23 miles from Putnam, CT)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Providence, RI (23 miles from Putnam, CT)
  • 1 day ago
  • Providence, RI (23 miles from Putnam, CT)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Part Time Flexible Customer Service Associate

  • Warwick, RI (24 miles from Putnam, CT)
  • 2 days ago
  • Warwick, RI (24 miles from Putnam, CT)
  • 2 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Representative - Smithfield, RI

  • Northbridge, MA (19 miles from Putnam, CT)
  • 3 days ago
  • Northbridge, MA (19 miles from Putnam, CT)
  • 3 days ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Entry Level Customer Service Representative- Smithfield, RI

  • Hopedale, MA (23 miles from Putnam, CT)
  • 3 days ago
  • Hopedale, MA (23 miles from Putnam, CT)
  • 3 days ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Sales and Customer Service Agent

  • Pawtucket, RI (24 miles from Putnam, CT)
  • 4 days ago
  • Pawtucket, RI (24 miles from Putnam, CT)
  • 4 days ago

Sales and Customer Service Agent Navrei Pawtucket, RI, US 2 days ago Quick Job type Full-time Quick Job description We are a community of dedicated Sales and Customer Service professionals united by...

Customer Service Representative, Part Time

  • Providence, RI (23 miles from Putnam, CT)
  • 4 days ago
  • Providence, RI (23 miles from Putnam, CT)
  • 4 days ago

Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...

Customer Service Representative

  • Providence, RI (23 miles from Putnam, CT)
  • 5 days ago
  • Providence, RI (23 miles from Putnam, CT)
  • 5 days ago

Customer Service Representative **Job Description Summary** JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with...

Customer Service Representative

  • Providence, RI (23 miles from Putnam, CT)
  • 6 days ago
  • Providence, RI (23 miles from Putnam, CT)
  • 6 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (22 miles from Putnam, CT)
  • 10 days ago
  • Willimantic, CT (22 miles from Putnam, CT)
  • 10 days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Demographic Data for Putnam, CT

Moving to Putnam, CT? Find some basic demographic data about Putnam, CT below.

Local
National
9,236
303
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Putnam, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Putnam, CT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Putnam, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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