Customer Service Jobs in Portland, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative - WFH CT
- Windsor, CT (17 miles from Portland, CT)
- 1 hour ago
- Windsor, CT (17 miles from Portland, CT)
- 1 hour ago
All you need for the Customer Care Representative role is: Must reside in the State of Connecticut 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
- Willimantic, CT (20 miles from Portland, CT)
- 2 hours ago
- Willimantic, CT (20 miles from Portland, CT)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Coventry, CT (17 miles from Portland, CT)
- 11 hours ago
- Coventry, CT (17 miles from Portland, CT)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Employee Assistance Program (Sunday-Wednesday 9:00pm-7:30am EST)
- Hartford, CT (13 miles from Portland, CT)
- 1 day ago
- Hartford, CT (13 miles from Portland, CT)
- 1 day ago
**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....
Customer Service Associate - Temporary
- Middletown, CT (4 miles from Portland, CT)
- 1 day ago
- Middletown, CT (4 miles from Portland, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- East Lyme, CT (23 miles from Portland, CT)
- 1 day ago
- East Lyme, CT (23 miles from Portland, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hartford, CT (13 miles from Portland, CT)
- 2 days ago
- Hartford, CT (13 miles from Portland, CT)
- 2 days ago
Provide Exceptional Customer Service experience to our policyholders in every interaction....
Part Time Flexible Customer Service Associate
- Windsor Locks, CT (22 miles from Portland, CT)
- 2 days ago
- Windsor Locks, CT (22 miles from Portland, CT)
- 2 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Representative
- Cheshire, CT (17 miles from Portland, CT)
- 2 days ago
- Cheshire, CT (17 miles from Portland, CT)
- 2 days ago
Summary: The Customer Service Representative (CSR) provides customer service role, communicates regularly with customer’s representatives to provide delivery commitments, coordinate problem resolutions...
- Waterbury, CT (24 miles from Portland, CT)
- 5 days ago
- Waterbury, CT (24 miles from Portland, CT)
- 5 days ago
This role is responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est....
Customer Service Representative - FT
- Windsor Locks, CT (22 miles from Portland, CT)
- 5 days ago
- Windsor Locks, CT (22 miles from Portland, CT)
- 5 days ago
service....
Customer Service Representative - PT
- Windsor Locks, CT (22 miles from Portland, CT)
- 6 days ago
- Windsor Locks, CT (22 miles from Portland, CT)
- 6 days ago
service....
Customer Service Representative
- Hartford, CT (13 miles from Portland, CT)
- 6 days ago
- Hartford, CT (13 miles from Portland, CT)
- 6 days ago
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
Customer Service Representative
- Hartford, CT (13 miles from Portland, CT)
- 6 days ago
- Hartford, CT (13 miles from Portland, CT)
- 6 days ago
Customer Service Representative **Sr....
Remote Work- Hartford, CT (13 miles from Portland, CT)
- 6 days ago
- Hartford, CT (13 miles from Portland, CT)
- 6 days ago
Responsibilities We have an exciting opportunity for a Customer Service Associate to join our growing team!...
Demographic Data for Portland, CT
Moving to Portland, CT? Find some basic demographic data about Portland, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Portland, CT
Highest Education Level
Customer Services in Portland, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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