Customer Service Jobs in Poquonock, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- South Windsor, CT (7 miles from Poquonock, CT)
- 5 hours ago
- South Windsor, CT (7 miles from Poquonock, CT)
- 5 hours ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. South Windsor Veterinary Clinic is looking to add a compassionate and skilled...
Customer Service Representative - Westfarms
- Farmington, CT (15 miles from Poquonock, CT)
- 18 hours ago
- Farmington, CT (15 miles from Poquonock, CT)
- 18 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- East Hartford, CT (9 miles from Poquonock, CT)
- 23 hours ago
- East Hartford, CT (9 miles from Poquonock, CT)
- 23 hours ago
Aerospace industry experience desired Customer support experience 1-3 years Highly effective communications and influencing skills Previous customer service experience recommended Experience dealing...
Client Service Representative 5399 FULL TIME
- Plainville, CT (18 miles from Poquonock, CT)
- 1 day ago
- Plainville, CT (18 miles from Poquonock, CT)
- 1 day ago
One year related experience required with customer service preferred....
Pharmacy Customer Service Associate
- Cromwell, CT (20 miles from Poquonock, CT)
- 1 day ago
- Cromwell, CT (20 miles from Poquonock, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Manchester, CT (12 miles from Poquonock, CT)
- 1 day ago
- Manchester, CT (12 miles from Poquonock, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Southington, CT (23 miles from Poquonock, CT)
- 1 day ago
- Southington, CT (23 miles from Poquonock, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Britain, CT (17 miles from Poquonock, CT)
- 1 day ago
- New Britain, CT (17 miles from Poquonock, CT)
- 1 day ago
Then the Customer Service Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team....
Customer Service Representative
- Hartford, CT (8 miles from Poquonock, CT)
- 1 day ago
- Hartford, CT (8 miles from Poquonock, CT)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Associate Customer Service Representative
- Hartford, CT (8 miles from Poquonock, CT)
- 1 day ago
- Hartford, CT (8 miles from Poquonock, CT)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Veterinary Customer Service Representative
- West Springfield, MA (15 miles from Poquonock, CT)
- 2 days ago
- West Springfield, MA (15 miles from Poquonock, CT)
- 2 days ago
Promote our culture of excellence and commitment to high-quality customer service and patient care....
Customer Service Representative $17 hourly
- Avon, CT (11 miles from Poquonock, CT)
- 2 days ago
- Avon, CT (11 miles from Poquonock, CT)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- East Hartford, CT (9 miles from Poquonock, CT)
- 2 days ago
- East Hartford, CT (9 miles from Poquonock, CT)
- 2 days ago
Meet/exceed daily performance standards (calls answered, customer service, quality)....
- Hartford, CT (8 miles from Poquonock, CT)
- 3 days ago
- Hartford, CT (8 miles from Poquonock, CT)
- 3 days ago
This position has no supervisory responsibilities and reports to a Customer Service Supervisor....
- Westfield, MA (18 miles from Poquonock, CT)
- 3 days ago
- Westfield, MA (18 miles from Poquonock, CT)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Poquonock, CT
Highest Education Level
Customer Services in Poquonock, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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