Customer Service Jobs in Old Lyme, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Associate - Temporary

  • Branford, CT (24 miles from Old Lyme, CT)
  • 3 days ago
  • Branford, CT (24 miles from Old Lyme, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Branford, CT (24 miles from Old Lyme, CT)
  • 3 days ago
  • Branford, CT (24 miles from Old Lyme, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Representative $17 hourly

  • Waterford, CT (9 miles from Old Lyme, CT)
  • 3 days ago
  • Waterford, CT (9 miles from Old Lyme, CT)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative Part-Time

  • Middletown, CT (20 miles from Old Lyme, CT)
  • 5 days ago
  • Middletown, CT (20 miles from Old Lyme, CT)
  • 5 days ago

Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....

Pharmacy Customer Service Associate

  • Colchester, CT (12 miles from Old Lyme, CT)
  • 5 days ago
  • Colchester, CT (12 miles from Old Lyme, CT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate (CT Technician)

  • Montville, CT (12 miles from Old Lyme, CT)
  • 9 days ago
  • Montville, CT (12 miles from Old Lyme, CT)
  • 9 days ago

Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....

Customer Service Representative - Full-Time

  • Marlborough, CT (20 miles from Old Lyme, CT)
  • 10 days ago
  • Marlborough, CT (20 miles from Old Lyme, CT)
  • 10 days ago

Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....

Customer Service Representative Job Clinton, CT

  • Clinton, CT (10 miles from Old Lyme, CT)
  • 11 days ago
  • Clinton, CT (10 miles from Old Lyme, CT)
  • 11 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative Job

  • Clinton, CT (10 miles from Old Lyme, CT)
  • 12 days ago
  • Clinton, CT (10 miles from Old Lyme, CT)
  • 12 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Representative B - Part-Time

  • Clinton, CT (10 miles from Old Lyme, CT)
  • 19 days ago
  • Clinton, CT (10 miles from Old Lyme, CT)
  • 19 days ago

We have an opening in our Customer Service department for a Customer Service Representative B - Part-Time....

Customer Service Representative

  • Middletown, CT (20 miles from Old Lyme, CT)
  • 28 days ago
  • Middletown, CT (20 miles from Old Lyme, CT)
  • 28 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Old Lyme, CT
  • 45+ days ago
  • Old Lyme, CT
  • 45+ days ago

Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....

Customer Service Representative

  • New London, CT (12 miles from Old Lyme, CT)
  • 60+ days ago
  • New London, CT (12 miles from Old Lyme, CT)
  • 60+ days ago

Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...

Customer Care Representative - Career Advancement Opportunities

  • Willimantic, CT (24 miles from Old Lyme, CT)
  • 60+ days ago
  • Willimantic, CT (24 miles from Old Lyme, CT)
  • 60+ days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Demographic Data for Old Lyme, CT

Moving to Old Lyme, CT? Find some basic demographic data about Old Lyme, CT below.


Local
National
9,840
251
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Old Lyme, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Old Lyme, CT offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Old Lyme, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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