Customer Service Jobs in Norwalk, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 hours ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Shelton, CT (20 miles from Norwalk, CT)
- 19 hours ago
- Shelton, CT (20 miles from Norwalk, CT)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 21 hours ago
- Melville, NY (23 miles from Norwalk, CT)
- 21 hours ago
Randstad's Client in Melville, NY is looking for a dedicated and organized Customer Service Representative to join our team....
- Northport, NY (15 miles from Norwalk, CT)
- 1 day ago
- Northport, NY (15 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Port Washington, NY (23 miles from Norwalk, CT)
- 2 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 2 days ago
EDUCATION/EXPERIENCE: Minimum 3-5 years of experience in Customer Service. High School diploma required, Bachelor's degree is a plus....
Rental Car Lot Customer Service Representative Full Time
- White Plains, NY (18 miles from Norwalk, CT)
- 2 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 2 days ago
service....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (23 miles from Norwalk, CT)
- 2 days ago
- New Rochelle, NY (23 miles from Norwalk, CT)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Accounts
- East Setauket, NY (21 miles from Norwalk, CT)
- 2 days ago
- East Setauket, NY (21 miles from Norwalk, CT)
- 2 days ago
Qualifications Required Education & Qualifications: High School Diploma/GED Three (3) years of customer service/call center experience....
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Experience Associate, Danbury Fair - Full Time
- Danbury, CT (17 miles from Norwalk, CT)
- 3 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Loss Prevention Customer Service Associate
- Stony Brook, NY (22 miles from Norwalk, CT)
- 4 days ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Service Coordinator/Customer Service Representative
- Bethel, CT (17 miles from Norwalk, CT)
- 6 days ago
- Bethel, CT (17 miles from Norwalk, CT)
- 6 days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Customer Service Representative
- Milford, CT (21 miles from Norwalk, CT)
- 7 days ago
- Milford, CT (21 miles from Norwalk, CT)
- 7 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Retail Customer Service Associate
- Elmsford, NY (20 miles from Norwalk, CT)
- 8 days ago
- Elmsford, NY (20 miles from Norwalk, CT)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Port Jefferson, NY (23 miles from Norwalk, CT)
- 8 days ago
- Port Jefferson, NY (23 miles from Norwalk, CT)
- 8 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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