Customer Service Jobs in Norwalk, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Greenwich, CT (11 miles from Norwalk, CT)
- 1 hour ago
- Greenwich, CT (11 miles from Norwalk, CT)
- 1 hour ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail-Customer Service/Balloons
- Stony Brook, NY (22 miles from Norwalk, CT)
- 9 hours ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 9 hours ago
Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Shelton, CT (20 miles from Norwalk, CT)
- 11 hours ago
- Shelton, CT (20 miles from Norwalk, CT)
- 11 hours ago
What You'll Need: Bachelor Degree/Associate Degree preferred or related experience Experience in consumer goods account management, customer service, and supply chain....
Customer Service Representative - Wholesale
- Port Washington, NY (23 miles from Norwalk, CT)
- 23 hours ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 23 hours ago
Were hiring Customer Service Reps for a remote role with future onsite work. This is a temporary job with a chance to go permanent after 612 months....
Customer Service Associate - Temporary
- Darien, CT (4 miles from Norwalk, CT)
- 23 hours ago
- Darien, CT (4 miles from Norwalk, CT)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dobbs Ferry, NY (23 miles from Norwalk, CT)
- 1 day ago
- Dobbs Ferry, NY (23 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newtown, CT (19 miles from Norwalk, CT)
- 2 days ago
- Newtown, CT (19 miles from Norwalk, CT)
- 2 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- White Plains, NY (18 miles from Norwalk, CT)
- 2 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 2 days ago
As a Customer Service Representative, you will play a crucial role in our mission to help enable people to live their lives to the fullest....
Customer Service Representative - FT
- Rye Brook, NY (14 miles from Norwalk, CT)
- 3 days ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 3 days ago
service....
Customer Service Representative Wholesale
- Port Washington, NY (23 miles from Norwalk, CT)
- 3 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 3 days ago
Key Responsibilities: Handle a high volume of inbound calls (+80/day) Assist customers with orders, shipping, product inquiries, and issue resolution Track and document customer interactions...
Customer Service Representative - Wholesale
- Port Washington, NY (23 miles from Norwalk, CT)
- 3 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 3 days ago
Key Responsibilities: Handle a high volume of inbound calls (+80/day) Assist customers with orders, shipping, product inquiries, and issue resolution Track and document customer interactions...
Loss Prevention Customer Service Associate II
- Greenvale, NY (23 miles from Norwalk, CT)
- 4 days ago
- Greenvale, NY (23 miles from Norwalk, CT)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Representative - $17 Hourly
- Lake Grove, NY (24 miles from Norwalk, CT)
- 4 days ago
- Lake Grove, NY (24 miles from Norwalk, CT)
- 4 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Mamaroneck, NY (19 miles from Norwalk, CT)
- 5 days ago
- Mamaroneck, NY (19 miles from Norwalk, CT)
- 5 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »