Customer Service Jobs in Norwalk, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Newtown, CT (19 miles from Norwalk, CT)
- 3 hours ago
- Newtown, CT (19 miles from Norwalk, CT)
- 3 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative -New Rochelle, NY
- New Rochelle, NY (23 miles from Norwalk, CT)
- 3 hours ago
- New Rochelle, NY (23 miles from Norwalk, CT)
- 3 hours ago
Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....
Customer Service Representative
- Melville, NY (23 miles from Norwalk, CT)
- 1 day ago
- Melville, NY (23 miles from Norwalk, CT)
- 1 day ago
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
- Stamford, CT (7 miles from Norwalk, CT)
- 1 day ago
- Stamford, CT (7 miles from Norwalk, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Wholesale
- Port Washington, NY (23 miles from Norwalk, CT)
- 2 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 2 days ago
The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to...
Pharmacy Customer Service Associate
- Darien, CT (4 miles from Norwalk, CT)
- 2 days ago
- Darien, CT (4 miles from Norwalk, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Port Washington, NY (23 miles from Norwalk, CT)
- 6 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 6 days ago
The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to...
Remote WorkCustomer Service Representative
- Plainview, NY (23 miles from Norwalk, CT)
- 6 days ago
- Plainview, NY (23 miles from Norwalk, CT)
- 6 days ago
We are are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and courtesy to all customers and employees....
Customer Service Representative
- Stamford, CT (7 miles from Norwalk, CT)
- 6 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 6 days ago
Job Summary: As a Customer Service Representative at K9 Resorts, you are the first point of contact for our clients....
Bilingual Customer Service Representative
- White Plains, NY (18 miles from Norwalk, CT)
- 8 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 8 days ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Customer Service Representative II
- White Plains, NY (18 miles from Norwalk, CT)
- 8 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 8 days ago
Minimum of 1 year of B2B client/customer service experience highly preferred....
Loss Prevention Customer Service Associate II
- Commack, NY (21 miles from Norwalk, CT)
- 9 days ago
- Commack, NY (21 miles from Norwalk, CT)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative $17 hourly
- White Plains, NY (18 miles from Norwalk, CT)
- 9 days ago
- White Plains, NY (18 miles from Norwalk, CT)
- 9 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Data Privacy Customer Service Representative
- Harrison, NY (17 miles from Norwalk, CT)
- 9 days ago
- Harrison, NY (17 miles from Norwalk, CT)
- 9 days ago
This person will be a Data Privacy Customer Service Rep. They need prior experience handling the data privacy and security of a companies data and comfortable handling remote work....
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Norwalk, CT
Highest Education Level
Customer Services in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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