Customer Service Jobs in Northford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 33 Jobs

Customer Service Representative

  • Hamden, CT (8 miles from Northford, CT)
  • 11 hours ago
  • Hamden, CT (8 miles from Northford, CT)
  • 11 hours ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Client Service Representative

  • Plainville, CT (21 miles from Northford, CT)
  • 21 hours ago
  • Plainville, CT (21 miles from Northford, CT)
  • 21 hours ago

One year related experience required with customer service preferred....

Customer Service Associate - Temporary

  • New Haven, CT (9 miles from Northford, CT)
  • 21 hours ago
  • New Haven, CT (9 miles from Northford, CT)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Aviation Front Desk Customer Service Representative Full Time Job

  • Stratford, CT (21 miles from Northford, CT)
  • 1 day ago
  • Stratford, CT (21 miles from Northford, CT)
  • 1 day ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Representative

  • Oxford, CT (19 miles from Northford, CT)
  • 1 day ago
  • Oxford, CT (19 miles from Northford, CT)
  • 1 day ago

Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....

Retail Customer Experience Associate, Dadeland - Full Time

  • Farmington, CT (23 miles from Northford, CT)
  • 1 day ago
  • Farmington, CT (23 miles from Northford, CT)
  • 1 day ago

Id : REQ_575093, Title : Retail Customer Experience Associate, Dadeland - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...971, ExternalPostedStartDate :...

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)

  • Wethersfield, CT (22 miles from Northford, CT)
  • 2 days ago
  • Wethersfield, CT (22 miles from Northford, CT)
  • 2 days ago

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...

Customer Service Representative

  • Berlin, CT (15 miles from Northford, CT)
  • 2 days ago
  • Berlin, CT (15 miles from Northford, CT)
  • 2 days ago

Minimum one year of experience in customer service or a related position. Requires knowledge of computer applications and a good understanding of basic math....

Customer Service Associate

  • Deep River, CT (16 miles from Northford, CT)
  • 2 days ago
  • Deep River, CT (16 miles from Northford, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Plainville, CT (21 miles from Northford, CT)
  • 3 days ago
  • Plainville, CT (21 miles from Northford, CT)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Middletown, CT (13 miles from Northford, CT)
  • 3 days ago
  • Middletown, CT (13 miles from Northford, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Portland, CT (17 miles from Northford, CT)
  • 4 days ago
  • Portland, CT (17 miles from Northford, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (22 miles from Northford, CT)
  • 5 days ago
  • Wethersfield, CT (22 miles from Northford, CT)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Ultrasound

  • Wallingford, CT (5 miles from Northford, CT)
  • 7 days ago
  • Wallingford, CT (5 miles from Northford, CT)
  • 7 days ago

Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....

Customer Service Associate

  • Wallingford, CT (5 miles from Northford, CT)
  • 7 days ago
  • Wallingford, CT (5 miles from Northford, CT)
  • 7 days ago

In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....

Demographic Data for Northford, CT

Moving to Northford, CT? Find some basic demographic data about Northford, CT below.


Local
National
6,438
106
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Northford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Northford, CT offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Northford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »