Customer Service Jobs in Newington, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Appeals Coordinator Customer Experience Associate IV
- East Hartford, CT (8 miles from Newington, CT)
- 4 days ago
- East Hartford, CT (8 miles from Newington, CT)
- 4 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Hartford, CT (7 miles from Newington, CT)
- 1 day ago
- Hartford, CT (7 miles from Newington, CT)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Specialized Services Bagster
- Hartford, CT (7 miles from Newington, CT)
- 2 days ago
- Hartford, CT (7 miles from Newington, CT)
- 2 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative, Life Contact Center
- Hartford, CT (7 miles from Newington, CT)
- 2 days ago
- Hartford, CT (7 miles from Newington, CT)
- 2 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkSenior Customer Service Representative - Corporate Filings
- Hartford, CT (7 miles from Newington, CT)
- 2 days ago
- Hartford, CT (7 miles from Newington, CT)
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Representative
- South Windsor, CT (13 miles from Newington, CT)
- 2 days ago
- South Windsor, CT (13 miles from Newington, CT)
- 2 days ago
Details: Job Title: Customer Service Representative Pay Rate: $28 - 33/hour Location: South Windsor, CT Area Code: 860 Zip Code: 06074 Start Date: ASAP A Customer Service Representative job in South...
Customer Service Representative II
- Windsor, CT (12 miles from Newington, CT)
- 2 days ago
- Windsor, CT (12 miles from Newington, CT)
- 2 days ago
Youll have a variety of opportunities to further your career, whether its in customer service, the skilled trades area or a corporate or technical group....
Remote WorkPharmacy Customer Service Associate
- Torrington, CT (22 miles from Newington, CT)
- 2 days ago
- Torrington, CT (22 miles from Newington, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Windsor, CT (12 miles from Newington, CT)
- 3 days ago
- Windsor, CT (12 miles from Newington, CT)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Wallingford, CT (16 miles from Newington, CT)
- 3 days ago
- Wallingford, CT (16 miles from Newington, CT)
- 3 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Part Time Customer Service and Sales Associate
- Hartford, CT (7 miles from Newington, CT)
- 3 days ago
- Hartford, CT (7 miles from Newington, CT)
- 3 days ago
Wage: $15.69/hr The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....
Customer Service Associate - Temporary
- West Hartford, CT (4 miles from Newington, CT)
- 3 days ago
- West Hartford, CT (4 miles from Newington, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Windsor Locks, CT (16 miles from Newington, CT)
- 3 days ago
- Windsor Locks, CT (16 miles from Newington, CT)
- 3 days ago
service....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (3 miles from Newington, CT)
- 4 days ago
- Wethersfield, CT (3 miles from Newington, CT)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Remote
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Newington, CT
Moving to Newington, CT? Find some basic demographic data about Newington, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newington, CT
Highest Education Level
Customer Services in Newington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »