Customer Service Jobs in New Milford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

PT Customer Service Associate

  • Wappingers Falls, NY (24 miles from New Milford, CT)
  • 4 hours ago
  • Wappingers Falls, NY (24 miles from New Milford, CT)
  • 4 hours ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Associate - Temporary

  • Shelton, CT (23 miles from New Milford, CT)
  • 16 hours ago
  • Shelton, CT (23 miles from New Milford, CT)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Danbury, CT (14 miles from New Milford, CT)
  • 1 day ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Danbury Fair - Full Time

  • Danbury, CT (14 miles from New Milford, CT)
  • 3 days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 3 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Service Coordinator/Customer Service Representative

  • Bethel, CT (14 miles from New Milford, CT)
  • 6 days ago
  • Bethel, CT (14 miles from New Milford, CT)
  • 6 days ago

All clients need to be handled with care, so we are looking for those individuals with great customer service skills....

Aviation Front Desk Customer Service Representative Part Time Job Oxford, CT

  • Oxford, CT (17 miles from New Milford, CT)
  • 7 days ago
  • Oxford, CT (17 miles from New Milford, CT)
  • 7 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Part Time Customer Service and Sales Associate

  • Danbury, CT (14 miles from New Milford, CT)
  • 8 days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 8 days ago

The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Customer Service Representative

  • Naugatuck, CT (19 miles from New Milford, CT)
  • 8 days ago
  • Naugatuck, CT (19 miles from New Milford, CT)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Service Representative

  • Brookfield, CT (8 miles from New Milford, CT)
  • 12 days ago
  • Brookfield, CT (8 miles from New Milford, CT)
  • 12 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Brookfield Animal Hospital is looking to add a compassionate and skilled...

Customer Service Associate

  • Seymour, CT (17 miles from New Milford, CT)
  • 17 days ago
  • Seymour, CT (17 miles from New Milford, CT)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative 2

  • Danbury, CT (14 miles from New Milford, CT)
  • 20 days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 20 days ago

Healthcare Customer Service Representative Wanted Part time - 20 hours (4PM - 8PM TUESDAY, WEDNESDAY, THURSDAY & 7:30AM-3:30PM SATURDAY)....

Sales & Customer Service Associate

  • Southbury, CT (12 miles from New Milford, CT)
  • 21 days ago
  • Southbury, CT (12 miles from New Milford, CT)
  • 21 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Naugatuck, CT (19 miles from New Milford, CT)
  • 29 days ago
  • Naugatuck, CT (19 miles from New Milford, CT)
  • 29 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative $17 hourly

  • Waterbury, CT (18 miles from New Milford, CT)
  • 30+ days ago
  • Waterbury, CT (18 miles from New Milford, CT)
  • 30+ days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative - Out Patient Part Time

  • Danbury, CT (14 miles from New Milford, CT)
  • 30+ days ago
  • Danbury, CT (14 miles from New Milford, CT)
  • 30+ days ago

Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...

Demographic Data for New Milford, CT

Moving to New Milford, CT? Find some basic demographic data about New Milford, CT below.


Local
National
26,848
723
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Milford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Milford, CT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Milford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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