Customer Service Jobs in New Hartford, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs

Customer Service Agent

  • Waterbury, CT (20 miles from New Hartford, CT)
  • 18 hours ago
  • Waterbury, CT (20 miles from New Hartford, CT)
  • 18 hours ago

This role is responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est....

Customer Service Representative - FT

  • Windsor Locks, CT (18 miles from New Hartford, CT)
  • 1 day ago
  • Windsor Locks, CT (18 miles from New Hartford, CT)
  • 1 day ago

service....

Customer Service Representative - PT

  • Windsor Locks, CT (18 miles from New Hartford, CT)
  • 1 day ago
  • Windsor Locks, CT (18 miles from New Hartford, CT)
  • 1 day ago

service....

Customer Service Representative

  • Hartford, CT (18 miles from New Hartford, CT)
  • 1 day ago
  • Hartford, CT (18 miles from New Hartford, CT)
  • 1 day ago

LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...

Senior Customer Service Representative

  • Hartford, CT (18 miles from New Hartford, CT)
  • 1 day ago
  • Hartford, CT (18 miles from New Hartford, CT)
  • 1 day ago

It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 2+ years customer service OR experience in the healthcare industry **Telecommuting Requirements...

Remote Work

Customer Service Representative

  • Hartford, CT (18 miles from New Hartford, CT)
  • 1 day ago
  • Hartford, CT (18 miles from New Hartford, CT)
  • 1 day ago

Customer Service Representative **Sr....

Remote Work

Customer Experience Associate

  • Hartford, CT (18 miles from New Hartford, CT)
  • 2 days ago
  • Hartford, CT (18 miles from New Hartford, CT)
  • 2 days ago

Responsibilities We have an exciting opportunity for a Customer Service Associate to join our growing team!...

Customer Accounts Advisor

  • Silver Lane, CT (20 miles from New Hartford, CT)
  • 2 days ago
  • Silver Lane, CT (20 miles from New Hartford, CT)
  • 2 days ago

guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...

Remote --- Customer Service Representative

  • Hartford, CT (18 miles from New Hartford, CT)
  • 4 days ago
  • Hartford, CT (18 miles from New Hartford, CT)
  • 4 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Waterbury, CT (20 miles from New Hartford, CT)
  • 4 days ago
  • Waterbury, CT (20 miles from New Hartford, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Southington, CT (18 miles from New Hartford, CT)
  • 5 days ago
  • Southington, CT (18 miles from New Hartford, CT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - CuraScript SD - Remote

  • Bloomfield, CT (13 miles from New Hartford, CT)
  • 8 days ago
  • Bloomfield, CT (13 miles from New Hartford, CT)
  • 8 days ago

Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - CuraScript SD - Remote CuraScript SD is currently seeking a Customer Service Representative....

Remote Work

Customer Service Representative

  • Hartford, CT (18 miles from New Hartford, CT)
  • 9 days ago
  • Hartford, CT (18 miles from New Hartford, CT)
  • 9 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative

  • Windsor, CT (18 miles from New Hartford, CT)
  • 9 days ago
  • Windsor, CT (18 miles from New Hartford, CT)
  • 9 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative $17 hourly

  • Waterbury, CT (20 miles from New Hartford, CT)
  • 10 days ago
  • Waterbury, CT (20 miles from New Hartford, CT)
  • 10 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Demographic Data for New Hartford, CT

Moving to New Hartford, CT? Find some basic demographic data about New Hartford, CT below.


Local
National
6,429
107
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Hartford, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Hartford, CT offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Hartford, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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