Customer Service Jobs in New Britain, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Walgreens
- North Haven, CT (19 miles from New Britain, CT)
- 2 days ago
- North Haven, CT (19 miles from New Britain, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPharmacy Customer Service Associate
- Walgreens
- Glastonbury, CT (12 miles from New Britain, CT)
- 5 days ago
- Glastonbury, CT (12 miles from New Britain, CT)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- DollarTree
- Manchester, CT (14 miles from New Britain, CT)
- 9 days ago
- Manchester, CT (14 miles from New Britain, CT)
- 9 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Associate Part Time
- BJ's
- West Hartford, CT (6 miles from New Britain, CT)
- 13 days ago
- West Hartford, CT (6 miles from New Britain, CT)
- 13 days ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Southington, CT (6 miles from New Britain, CT)
- 13 days ago
- Southington, CT (6 miles from New Britain, CT)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- Brenntag
- East Hartford, CT (11 miles from New Britain, CT)
- 15 days ago
- East Hartford, CT (11 miles from New Britain, CT)
- 15 days ago
Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....
In PersonRetail Customer Service Associate
- FedEx
- North Haven, CT (19 miles from New Britain, CT)
- 15 days ago
- North Haven, CT (19 miles from New Britain, CT)
- 15 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonPart Time - Outlet Customer Service Associate - Flexible
- Lowes
- Meriden, CT (8 miles from New Britain, CT)
- 26 days ago
- Meriden, CT (8 miles from New Britain, CT)
- 26 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
In Person Part Time- DollarTree
- Manchester, CT (14 miles from New Britain, CT)
- 27 days ago
- Manchester, CT (14 miles from New Britain, CT)
- 27 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Associate - Automotive Finishes
- Sherwin-Williams
- Hartford, CT (10 miles from New Britain, CT)
- 30+ days ago
- Hartford, CT (10 miles from New Britain, CT)
- 30+ days ago
The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading....
In Person Part Time- DSI Systems
- Waterbury, CT (15 miles from New Britain, CT)
- 60+ days ago
- Waterbury, CT (15 miles from New Britain, CT)
- 60+ days ago
We're on the lookout for passionate individuals eager to make their mark in sales and customer service....
In PersonCustomer Service Representative Part Time
- Tailored Brands
- Manchester, CT (14 miles from New Britain, CT)
- 60+ days ago
- Manchester, CT (14 miles from New Britain, CT)
- 60+ days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
In Person Part Time- Dollar Tree
- Hartford, CT (10 miles from New Britain, CT)
- 90+ days ago
- Hartford, CT (10 miles from New Britain, CT)
- 90+ days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonRetail Customer Service Specialist
- DICK'S Sporting Goods
- Canton, CT (15 miles from New Britain, CT)
- 90+ days ago
- Canton, CT (15 miles from New Britain, CT)
- 90+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonCustomer Service Associate - Automotive Finishes
- Sherwin Williams
- Hartford, CT (10 miles from New Britain, CT)
- 90+ days ago
- Hartford, CT (10 miles from New Britain, CT)
- 90+ days ago
Have at least one (1) year of work experience in customer service, retail, or sales #SHWSales...
In Person Part TimeDemographic Data for New Britain, CT
Moving to New Britain, CT? Find some basic demographic data about New Britain, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Britain, CT
Highest Education Level
Customer Services in New Britain, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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