Customer Service Jobs in New Britain, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Cigna Healthcare - Remote
- Bloomfield, CT (13 miles from New Britain, CT)
- 9 hours ago
- Bloomfield, CT (13 miles from New Britain, CT)
- 9 hours ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkCustomer Service Representative
- Windsor, CT (14 miles from New Britain, CT)
- 9 hours ago
- Windsor, CT (14 miles from New Britain, CT)
- 9 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative $17 hourly
- Waterbury, CT (15 miles from New Britain, CT)
- 15 hours ago
- Waterbury, CT (15 miles from New Britain, CT)
- 15 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Service Associate Part Time
- West Hartford, CT (6 miles from New Britain, CT)
- 15 hours ago
- West Hartford, CT (6 miles from New Britain, CT)
- 15 hours ago
service to members....
Customer Service Associate - Temporary
- Windsor Locks, CT (19 miles from New Britain, CT)
- 1 day ago
- Windsor Locks, CT (19 miles from New Britain, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Remote - eviCore
- Bloomfield, CT (13 miles from New Britain, CT)
- 2 days ago
- Bloomfield, CT (13 miles from New Britain, CT)
- 2 days ago
.** **QUALIFICATIONS** **High School diploma or equivalent required** **Prior customer service background strongly** **preferred** **Intermediate** **profi** **ciency** **in Microsoft Outlook;** **s...
Remote WorkCustomer Service Representative
- Waterbury, CT (15 miles from New Britain, CT)
- 2 days ago
- Waterbury, CT (15 miles from New Britain, CT)
- 2 days ago
Customer Service/Inside Sales Representative: We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team....
- Cheshire, CT (12 miles from New Britain, CT)
- 2 days ago
- Cheshire, CT (12 miles from New Britain, CT)
- 2 days ago
Position Overview: As a Customer Support Associate, you will be responsible for ensuring exceptional service to our retailers and internal teams by addressing concerns efficiently, with timely...
Pharmacy Customer Service Associate
- West Hartford, CT (6 miles from New Britain, CT)
- 3 days ago
- West Hartford, CT (6 miles from New Britain, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Glastonbury, CT (12 miles from New Britain, CT)
- 5 days ago
- Glastonbury, CT (12 miles from New Britain, CT)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (8 miles from New Britain, CT)
- 5 days ago
- Meriden, CT (8 miles from New Britain, CT)
- 5 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Worklife Customer Support Associate - Employee Assistance Program
- Hartford, CT (10 miles from New Britain, CT)
- 6 days ago
- Hartford, CT (10 miles from New Britain, CT)
- 6 days ago
Employees use the 4th port for work internet Required Qualifications 1+ years of customer service experience in a call center environment. 1+ years experience in a social, psychological or human service...
Remote WorkPharmacy Customer Service Associate
- Middletown, CT (10 miles from New Britain, CT)
- 6 days ago
- Middletown, CT (10 miles from New Britain, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Canton, CT (15 miles from New Britain, CT)
- 6 days ago
- Canton, CT (15 miles from New Britain, CT)
- 6 days ago
The Veterinary Emergency Center of Canton is looking to add a friendly, compassionate and skilled Client Service Supervisor to join our team! This is a full-time role, with a required schedule of...
Customer Service Representative
- Bristol, CT (8 miles from New Britain, CT)
- 6 days ago
- Bristol, CT (8 miles from New Britain, CT)
- 6 days ago
customers, services requested, estimated completion times etc....
Demographic Data for New Britain, CT
Moving to New Britain, CT? Find some basic demographic data about New Britain, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Britain, CT
Highest Education Level
Customer Services in New Britain, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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