Customer Service Jobs in Naugatuck, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Customer Relations Specialist/ Office Admin

  • East Haven, CT (17 miles from Naugatuck, CT)
  • 1 day ago
  • East Haven, CT (17 miles from Naugatuck, CT)
  • 1 day ago

Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...

Part Time Customer Service Representative $17 hourly

  • Orange, CT (14 miles from Naugatuck, CT)
  • 1 day ago
  • Orange, CT (14 miles from Naugatuck, CT)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative

  • Branford, CT (19 miles from Naugatuck, CT)
  • 3 days ago
  • Branford, CT (19 miles from Naugatuck, CT)
  • 3 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Naugatuck, CT
  • 3 days ago
  • Naugatuck, CT
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative $17 hourly

  • Waterbury, CT (4 miles from Naugatuck, CT)
  • 3 days ago
  • Waterbury, CT (4 miles from Naugatuck, CT)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Retail Customer Service Associate Part Time

  • West Hartford, CT (23 miles from Naugatuck, CT)
  • 3 days ago
  • West Hartford, CT (23 miles from Naugatuck, CT)
  • 3 days ago

service to members....

Customer Relations Specialist

  • Orange, CT (14 miles from Naugatuck, CT)
  • 3 days ago
  • Orange, CT (14 miles from Naugatuck, CT)
  • 3 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate - Temporary

  • Plainville, CT (16 miles from Naugatuck, CT)
  • 4 days ago
  • Plainville, CT (16 miles from Naugatuck, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Waterbury, CT (4 miles from Naugatuck, CT)
  • 5 days ago
  • Waterbury, CT (4 miles from Naugatuck, CT)
  • 5 days ago

Customer Service/Inside Sales Representative: We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team....

Customer Service Representative - Out Patient Part Time

  • Danbury, CT (22 miles from Naugatuck, CT)
  • 5 days ago
  • Danbury, CT (22 miles from Naugatuck, CT)
  • 5 days ago

Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...

Pharmacy Customer Service Associate

  • West Hartford, CT (23 miles from Naugatuck, CT)
  • 6 days ago
  • West Hartford, CT (23 miles from Naugatuck, CT)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Middletown, CT (21 miles from Naugatuck, CT)
  • 7 days ago
  • Middletown, CT (21 miles from Naugatuck, CT)
  • 7 days ago

**Position Title:** Customer Service Associate **Job Category:** Customer Service **Minimum Education Required:** High School/GED **City*:** Middletown **State*:** Connecticut **Salary Range:**...

Customer Service Representative

  • Monroe, CT (13 miles from Naugatuck, CT)
  • 8 days ago
  • Monroe, CT (13 miles from Naugatuck, CT)
  • 8 days ago

Job Summary A position is available in the Customer Service Department....

Part Time - Outlet Customer Service Associate - Flexible

  • Meriden, CT (14 miles from Naugatuck, CT)
  • 8 days ago
  • Meriden, CT (14 miles from Naugatuck, CT)
  • 8 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

HVAC Dispatcher / Customer Service Representative (CSR)

  • Milford, CT (19 miles from Naugatuck, CT)
  • 9 days ago
  • Milford, CT (19 miles from Naugatuck, CT)
  • 9 days ago

HVAC Dispatcher / Customer Service Representative (CSR) Modern Heating and Air Milford, CT, USA 5 days ago Quick Job type Full-time Quick Job description Job Title : HVAC Dispatcher / Customer Service...

Demographic Data for Naugatuck, CT

Moving to Naugatuck, CT? Find some basic demographic data about Naugatuck, CT below.


Local
National
31,634
459
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Naugatuck, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Naugatuck, CT offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Naugatuck, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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