Customer Service Jobs in Mashantucket, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Norwich, CT (8 miles from Mashantucket, CT)
- 1 day ago
- Norwich, CT (8 miles from Mashantucket, CT)
- 1 day ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer service representative
- New London, CT (10 miles from Mashantucket, CT)
- 7 days ago
- New London, CT (10 miles from Mashantucket, CT)
- 7 days ago
The Spirit of the Position: The Customer Service Representative creates a welcoming atmosphere for our customers and clients by providing excellent customer service while answering calls/emails, helping...
- East Lyme, CT (14 miles from Mashantucket, CT)
- 8 days ago
- East Lyme, CT (14 miles from Mashantucket, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Old Saybrook, CT (23 miles from Mashantucket, CT)
- 8 days ago
- Old Saybrook, CT (23 miles from Mashantucket, CT)
- 8 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
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Customer Service Representative
- Coventry, RI (24 miles from Mashantucket, CT)
- 11 days ago
- Coventry, RI (24 miles from Mashantucket, CT)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Customer Service Representative $17 hourly
- Waterford, CT (11 miles from Mashantucket, CT)
- 12 days ago
- Waterford, CT (11 miles from Mashantucket, CT)
- 12 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Exeter, RI (18 miles from Mashantucket, CT)
- 13 days ago
- Exeter, RI (18 miles from Mashantucket, CT)
- 13 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Pharmacy Customer Service Associate
- Jewett City, CT (8 miles from Mashantucket, CT)
- 14 days ago
- Jewett City, CT (8 miles from Mashantucket, CT)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Essex, CT (23 miles from Mashantucket, CT)
- 14 days ago
- Essex, CT (23 miles from Mashantucket, CT)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate (CT Technician)
- Montville, CT (8 miles from Mashantucket, CT)
- 18 days ago
- Montville, CT (8 miles from Mashantucket, CT)
- 18 days ago
Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....
Customer Service Representative
- Richmond, RI (16 miles from Mashantucket, CT)
- 18 days ago
- Richmond, RI (16 miles from Mashantucket, CT)
- 18 days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Customer Service Representative/Flex Banker
- Richmond, RI (16 miles from Mashantucket, CT)
- 30+ days ago
- Richmond, RI (16 miles from Mashantucket, CT)
- 30+ days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Customer Service Representative
- Old Lyme, CT (19 miles from Mashantucket, CT)
- 60+ days ago
- Old Lyme, CT (19 miles from Mashantucket, CT)
- 60+ days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Representative
- Coventry, RI (24 miles from Mashantucket, CT)
- 60+ days ago
- Coventry, RI (24 miles from Mashantucket, CT)
- 60+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- New London, CT (10 miles from Mashantucket, CT)
- 90+ days ago
- New London, CT (10 miles from Mashantucket, CT)
- 90+ days ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Mashantucket, CT
Highest Education Level
Customer Services in Mashantucket, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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