Customer Service Jobs in Manchester, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Customer Service Representative 10am-6:30pm EST

Hartford, CT (7 miles from Manchester, CT)
19 hours ago

Hartford, CT (7 miles from Manchester, CT)
19 hours ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Senior Customer Service Representative - Corporate

Glastonbury, CT (4 miles from Manchester, CT)
19 hours ago

Glastonbury, CT (4 miles from Manchester, CT)
19 hours ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative Customer Service Representative

Hartford, CT (7 miles from Manchester, CT)
1 day ago

Hartford, CT (7 miles from Manchester, CT)
1 day ago

Provide Exceptional Customer Service experience to our policyholders in every interaction....

Remote Work

Payment Center- Bilingual Customer Service Agent

Springfield, MA (23 miles from Manchester, CT)
2 days ago

Springfield, MA (23 miles from Manchester, CT)
2 days ago

The Perfect Match : Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma or GED Ability to build relationships with sales customers Excellent follow-up...

Customer Service Associate

Glastonbury, CT (4 miles from Manchester, CT)
2 days ago

Glastonbury, CT (4 miles from Manchester, CT)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Cromwell, CT (13 miles from Manchester, CT)
2 days ago

Cromwell, CT (13 miles from Manchester, CT)
2 days ago

Join our compassionate and dedicated team at VCA Cromwell Animal Hospital as a Customer Service Representative (CSR)!...

Bilingual Customer Service Representative

Hartford, CT (7 miles from Manchester, CT)
2 days ago

Hartford, CT (7 miles from Manchester, CT)
2 days ago

Required Qualifications Fluency in Spanish and English (Required) 2-3 years of customer service experience. Strong verbal and telephone communication skills....

Customer Service Representative

Agawam, MA (21 miles from Manchester, CT)
3 days ago

Agawam, MA (21 miles from Manchester, CT)
3 days ago

Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties: Receives...

Customer Service Associate - Temporary

Middletown, CT (16 miles from Manchester, CT)
3 days ago

Middletown, CT (16 miles from Manchester, CT)
3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Bristol, CT (22 miles from Manchester, CT)
4 days ago

Bristol, CT (22 miles from Manchester, CT)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

East Hartford, CT (5 miles from Manchester, CT)
5 days ago

East Hartford, CT (5 miles from Manchester, CT)
5 days ago

Meet/exceed daily performance standards (calls answered, customer service, quality)....

Client Service Representative II

Rocky Hill, CT (10 miles from Manchester, CT)
5 days ago

Rocky Hill, CT (10 miles from Manchester, CT)
5 days ago

. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance...

Customer Service Representative - Annuities - $500 SIGN ON BONUS

Hartford, CT (7 miles from Manchester, CT)
5 days ago

Hartford, CT (7 miles from Manchester, CT)
5 days ago

This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...

Customer Service Associate - Temporary

New Britain, CT (15 miles from Manchester, CT)
7 days ago

New Britain, CT (15 miles from Manchester, CT)
7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

South Windsor, CT (5 miles from Manchester, CT)
7 days ago

South Windsor, CT (5 miles from Manchester, CT)
7 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. South Windsor Veterinary Clinic is looking to add a compassionate and skilled...

View all 65 jobs

Demographic Data for Manchester, CT

Moving to Manchester, CT? Find some basic demographic data about Manchester, CT below.

Median Age

Average Household Income

Home Value vs Household Income in Manchester, CT

Local

National

Total Population

59,720

Number of Businesses

1,424

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Service: Interpreting Customers' Service Priorities

CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Manchester, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Manchester, CT offer the following education background

High School or GED

34.2%

Bachelor's Degree

25.6%

Associate's Degree

16.1%

Vocational Degree or Certification

12.0%

Master's Degree

5.6%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Manchester, CT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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