Customer Service Jobs in Guilford, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- North Haven, CT (9 miles from Guilford, CT)
- 1 hour ago
- North Haven, CT (9 miles from Guilford, CT)
- 1 hour ago
Customer Service Representative Alcraft Inc. is a leading home improvement company dedicated to transforming homes and enhancing the lives of our customers....
Customer Service Representative
- Shelton, CT (23 miles from Guilford, CT)
- 10 hours ago
- Shelton, CT (23 miles from Guilford, CT)
- 10 hours ago
What You'll Need: Bachelor Degree/Associate Degree preferred or related experience Experience in consumer goods account management, customer service, and supply chain....
Customer Service Associate - Temporary
- Clinton, CT (8 miles from Guilford, CT)
- 1 day ago
- Clinton, CT (8 miles from Guilford, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Salem, CT (24 miles from Guilford, CT)
- 3 days ago
- Salem, CT (24 miles from Guilford, CT)
- 3 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...
- Wallingford, CT (10 miles from Guilford, CT)
- 4 days ago
- Wallingford, CT (10 miles from Guilford, CT)
- 4 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
- Essex, CT (14 miles from Guilford, CT)
- 4 days ago
- Essex, CT (14 miles from Guilford, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oxford, CT (24 miles from Guilford, CT)
- 5 days ago
- Oxford, CT (24 miles from Guilford, CT)
- 5 days ago
Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....
Uniformed Loss Prevention Customer Service Associate - Part Time (Wethersfield, CT)
- Wethersfield, CT (24 miles from Guilford, CT)
- 5 days ago
- Wethersfield, CT (24 miles from Guilford, CT)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Waterbury, CT (24 miles from Guilford, CT)
- 5 days ago
- Waterbury, CT (24 miles from Guilford, CT)
- 5 days ago
Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....
Part Time Customer Service and Sales Associate
- New Haven, CT (12 miles from Guilford, CT)
- 6 days ago
- New Haven, CT (12 miles from Guilford, CT)
- 6 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Pharmacy Customer Service Associate
- Plainville, CT (24 miles from Guilford, CT)
- 6 days ago
- Plainville, CT (24 miles from Guilford, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative
- New Haven, CT (12 miles from Guilford, CT)
- 7 days ago
- New Haven, CT (12 miles from Guilford, CT)
- 7 days ago
administrative duties while giving the ultimate customer service....
Customer Service Representative (CSR)
- Stratford, CT (23 miles from Guilford, CT)
- 9 days ago
- Stratford, CT (23 miles from Guilford, CT)
- 9 days ago
Customer Service Representative Job Description We are seeking a highly motivated Customer Service Representative to join our dynamic team....
Insurance Customer Service Representative
- New Haven, CT (12 miles from Guilford, CT)
- 10 days ago
- New Haven, CT (12 miles from Guilford, CT)
- 10 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
- Waterbury, CT (24 miles from Guilford, CT)
- 12 days ago
- Waterbury, CT (24 miles from Guilford, CT)
- 12 days ago
This role is responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est....
Demographic Data for Guilford, CT
Moving to Guilford, CT? Find some basic demographic data about Guilford, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Guilford, CT
Highest Education Level
Customer Services in Guilford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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