Customer Service Jobs in Greenwich, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Pharmacy Customer Service Associate

  • Walgreens
  • Hicksville, NY (19 miles from Greenwich, CT)
  • 13 hours ago
  • Hicksville, NY (19 miles from Greenwich, CT)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate

  • Walgreens
  • Teaneck, NJ (22 miles from Greenwich, CT)
  • 13 hours ago
  • Teaneck, NJ (22 miles from Greenwich, CT)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate II

  • DollarTree
  • Bronx, NY (21 miles from Greenwich, CT)
  • 2 days ago
  • Bronx, NY (21 miles from Greenwich, CT)
  • 2 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Whitestone, NY (19 miles from Greenwich, CT)
  • 2 days ago
  • Whitestone, NY (19 miles from Greenwich, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate (Seasonal)

  • PGA Tour Superstore
  • Paramus, NJ (24 miles from Greenwich, CT)
  • 6 days ago
  • Paramus, NJ (24 miles from Greenwich, CT)
  • 6 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

In Person Temporary

Customer Service Associate

  • DollarTree
  • Bayside, NY (18 miles from Greenwich, CT)
  • 6 days ago
  • Bayside, NY (18 miles from Greenwich, CT)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Seasonal & Regular Customer Service & Retail Sales Floor Support - The Gallery at Westbury Plaza Rack

  • Nordstrom
  • Garden City, NY (21 miles from Greenwich, CT)
  • 9 days ago
  • Garden City, NY (21 miles from Greenwich, CT)
  • 9 days ago

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....

In Person Temporary

Customer Service Representative

  • Texas EZPAWN L.P.
  • Yonkers, NY (14 miles from Greenwich, CT)
  • 14 days ago
  • Yonkers, NY (14 miles from Greenwich, CT)
  • 14 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loan...

In Person

Loss Prevention Customer Service Associate II

  • The TJX Companies, Inc.
  • Yonkers, NY (14 miles from Greenwich, CT)
  • 14 days ago
  • Yonkers, NY (14 miles from Greenwich, CT)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

In Person

Dispensary Associate-PT (Fort Lee)

  • Ascend Wellness Holdings
  • Fort Lee, NJ (22 miles from Greenwich, CT)
  • 22 days ago
  • Fort Lee, NJ (22 miles from Greenwich, CT)
  • 22 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

In Person Part Time

Retail Customer Service

  • Texas EZPAWN L.P.
  • Croton on Hudson, NY (17 miles from Greenwich, CT)
  • 23 days ago
  • Croton on Hudson, NY (17 miles from Greenwich, CT)
  • 23 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

In Person

Customer Service Representative

  • Air Techniques Inc
  • Melville, NY (21 miles from Greenwich, CT)
  • 26 days ago
  • Melville, NY (21 miles from Greenwich, CT)
  • 26 days ago

Position Description: Customer service plays a key role in our company success by directly helping our customers....

In Person

Client Service Representative

  • VCA Animal Hospitals
  • Larchmont, NY (9 miles from Greenwich, CT)
  • 28 days ago
  • Larchmont, NY (9 miles from Greenwich, CT)
  • 28 days ago

The client service representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors and answering telephones....

In Person

Customer Support Associate

  • WASH
  • Hicksville, NY (19 miles from Greenwich, CT)
  • 28 days ago
  • Hicksville, NY (19 miles from Greenwich, CT)
  • 28 days ago

Hercules is currently looking for full time and part time Customer Service Representatives at our office in Hicksville, NY....

In Person

Customer Service Representative

  • Cesna Group
  • Northvale, NJ (16 miles from Greenwich, CT)
  • 29 days ago
  • Northvale, NJ (16 miles from Greenwich, CT)
  • 29 days ago

[Job Summary] We are seeking a Customer Service representative to support our growing business....

In Person

Demographic Data for Greenwich, CT

Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.


Local
National
40,297
1,919
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Greenwich, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greenwich, CT offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenwich, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »