Customer Service Jobs in Greenwich, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Customer Service Associate

  • Bethpage, NY (21 miles from Greenwich, CT)
  • 13 hours ago
  • Bethpage, NY (21 miles from Greenwich, CT)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Melville, NY (21 miles from Greenwich, CT)
  • 14 hours ago
  • Melville, NY (21 miles from Greenwich, CT)
  • 14 hours ago

Randstad's Client in Melville, NY is looking for a dedicated and organized Customer Service Representative to join our team....

Pharmacy Customer Service Associate

  • Danbury, CT (24 miles from Greenwich, CT)
  • 20 hours ago
  • Danbury, CT (24 miles from Greenwich, CT)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Bronx, NY (21 miles from Greenwich, CT)
  • 22 hours ago
  • Bronx, NY (21 miles from Greenwich, CT)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Representative $17 hourly

  • Bronx, NY (21 miles from Greenwich, CT)
  • 1 day ago
  • Bronx, NY (21 miles from Greenwich, CT)
  • 1 day ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role...

Customer Service Representative

  • Port Washington, NY (14 miles from Greenwich, CT)
  • 1 day ago
  • Port Washington, NY (14 miles from Greenwich, CT)
  • 1 day ago

The salary range for the position of Customer Service Representative is $50,000 - $65,000 per year....

Remote Work

Rental Car Lot Customer Service Representative Full Time

  • White Plains, NY (7 miles from Greenwich, CT)
  • 1 day ago
  • White Plains, NY (7 miles from Greenwich, CT)
  • 1 day ago

service....

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

  • Paramus, NJ (24 miles from Greenwich, CT)
  • 2 days ago
  • Paramus, NJ (24 miles from Greenwich, CT)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) - Key Holder to sell iFLY’s unique indoor skydiving experience!...

Front Desk / Customer Service Representative

  • Yonkers, NY (14 miles from Greenwich, CT)
  • 2 days ago
  • Yonkers, NY (14 miles from Greenwich, CT)
  • 2 days ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (11 miles from Greenwich, CT)
  • 2 days ago
  • New Rochelle, NY (11 miles from Greenwich, CT)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Roosevelt Field

  • Garden City, NY (21 miles from Greenwich, CT)
  • 2 days ago
  • Garden City, NY (21 miles from Greenwich, CT)
  • 2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative ($21/hr)

  • Hempstead, NY (22 miles from Greenwich, CT)
  • 3 days ago
  • Hempstead, NY (22 miles from Greenwich, CT)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Experience Associate, Danbury Fair - Full Time

  • Danbury, CT (24 miles from Greenwich, CT)
  • 3 days ago
  • Danbury, CT (24 miles from Greenwich, CT)
  • 3 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • White Plains, NY (7 miles from Greenwich, CT)
  • 4 days ago
  • White Plains, NY (7 miles from Greenwich, CT)
  • 4 days ago

Search jobs White Plains, NY Customer Service Representative Customer Service Representative Million Air White Plains, NY, USA 2 days ago Quick Job type Full-time Quick Job description Do you enjoy...

Remote Work

Customer Service Representative - Hicksville

  • Hicksville, NY (19 miles from Greenwich, CT)
  • 5 days ago
  • Hicksville, NY (19 miles from Greenwich, CT)
  • 5 days ago

Cash handling and customer service experience preferred....

Demographic Data for Greenwich, CT

Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.


Local
National
40,297
1,919
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Greenwich, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greenwich, CT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenwich, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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