Customer Service Jobs in Essex, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - 2nd Shift - ER / Speciality
- Middletown, CT (18 miles from Essex, CT)
- 6 days ago
- Middletown, CT (18 miles from Essex, CT)
- 6 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
- Deep River, CT (2 miles from Essex, CT)
- 1 day ago
- Deep River, CT (2 miles from Essex, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Middletown, CT (18 miles from Essex, CT)
- 2 days ago
- Middletown, CT (18 miles from Essex, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Portland, CT (19 miles from Essex, CT)
- 3 days ago
- Portland, CT (19 miles from Essex, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Middletown, CT (18 miles from Essex, CT)
- 4 days ago
- Middletown, CT (18 miles from Essex, CT)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Ultrasound
- Wallingford, CT (22 miles from Essex, CT)
- 5 days ago
- Wallingford, CT (22 miles from Essex, CT)
- 5 days ago
Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....
- Wallingford, CT (22 miles from Essex, CT)
- 6 days ago
- Wallingford, CT (22 miles from Essex, CT)
- 6 days ago
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Old Lyme, CT (3 miles from Essex, CT)
- 30+ days ago
- Old Lyme, CT (3 miles from Essex, CT)
- 30+ days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Representative
- New London, CT (15 miles from Essex, CT)
- 45+ days ago
- New London, CT (15 miles from Essex, CT)
- 45+ days ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Demographic Data for Essex, CT
Moving to Essex, CT? Find some basic demographic data about Essex, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Essex, CT
Highest Education Level
Customer Services in Essex, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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