Customer Service Jobs in Ellington, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chicopee, MA (19 miles from Ellington, CT)
- 8 hours ago
- Chicopee, MA (19 miles from Ellington, CT)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Windsor Locks, CT (11 miles from Ellington, CT)
- 8 hours ago
- Windsor Locks, CT (11 miles from Ellington, CT)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Indian Orchard, MA (17 miles from Ellington, CT)
- 13 hours ago
- Indian Orchard, MA (17 miles from Ellington, CT)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- West Springfield, MA (18 miles from Ellington, CT)
- 21 hours ago
- West Springfield, MA (18 miles from Ellington, CT)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Remote - eviCore
- Bloomfield, CT (16 miles from Ellington, CT)
- 1 day ago
- Bloomfield, CT (16 miles from Ellington, CT)
- 1 day ago
.** **QUALIFICATIONS** **High School diploma or equivalent required** **Prior customer service background strongly** **preferred** **Intermediate** **profi** **ciency** **in Microsoft Outlook;** **s...
Remote WorkCustomer Service Representative
- Chicopee, MA (19 miles from Ellington, CT)
- 1 day ago
- Chicopee, MA (19 miles from Ellington, CT)
- 1 day ago
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction....
Loss Prevention Customer Service Associate (Tactical)
- Chicopee, MA (19 miles from Ellington, CT)
- 1 day ago
- Chicopee, MA (19 miles from Ellington, CT)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Southbridge, MA (22 miles from Ellington, CT)
- 1 day ago
- Southbridge, MA (22 miles from Ellington, CT)
- 1 day ago
Responsibilities and Accountabilities Provides efficient, effective and courteous customer service....
Customer Service Representative
- Springfield, MA (16 miles from Ellington, CT)
- 2 days ago
- Springfield, MA (16 miles from Ellington, CT)
- 2 days ago
One year of previous customer service experience....
Pharmacy Customer Service Associate
- West Hartford, CT (20 miles from Ellington, CT)
- 2 days ago
- West Hartford, CT (20 miles from Ellington, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (CSR)
- North Windham, CT (17 miles from Ellington, CT)
- 5 days ago
- North Windham, CT (17 miles from Ellington, CT)
- 5 days ago
## Job description [] Klaus Larsen LLC, the Northeast's best roofing contractor, is growing again and seeking a highly motivated and positive Customer Service Representative to serve on our Customer...
Worklife Customer Support Associate - Employee Assistance Program
- Hartford, CT (14 miles from Ellington, CT)
- 5 days ago
- Hartford, CT (14 miles from Ellington, CT)
- 5 days ago
Employees use the 4th port for work internet Required Qualifications 1+ years of customer service experience in a call center environment. 1+ years experience in a social, psychological or human service...
Remote WorkCustomer Service Representative
- Bloomfield, CT (16 miles from Ellington, CT)
- 6 days ago
- Bloomfield, CT (16 miles from Ellington, CT)
- 6 days ago
SUMMARY: The Customer Service Representative is responsible for handling multiple customer accounts and providing customers with quality service based on civil aviation articles in accordance with the...
- East Hartford, CT (13 miles from Ellington, CT)
- 6 days ago
- East Hartford, CT (13 miles from Ellington, CT)
- 6 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Sales Support / Customer Service Representative
- East Hartford, CT (13 miles from Ellington, CT)
- 7 days ago
- East Hartford, CT (13 miles from Ellington, CT)
- 7 days ago
Job Summary: The Sales Support / Customer Service Representative will be primarily responsible for handling of the day-to-day customer issues such as customer returns, missing product, missed deliveries...
Demographic Data for Ellington, CT
Moving to Ellington, CT? Find some basic demographic data about Ellington, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ellington, CT
Highest Education Level
Customer Services in Ellington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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