Customer Service Jobs in East Lyme, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Clinton, CT (16 miles from East Lyme, CT)
- 1 hour ago
- Clinton, CT (16 miles from East Lyme, CT)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative - Career Advancement Opportunities
- Windham, CT (22 miles from East Lyme, CT)
- 23 hours ago
- Windham, CT (22 miles from East Lyme, CT)
- 23 hours ago
**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\....
Pharmacy Customer Service Associate
- Windham, CT (22 miles from East Lyme, CT)
- 23 hours ago
- Windham, CT (22 miles from East Lyme, CT)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Salem, CT (7 miles from East Lyme, CT)
- 2 days ago
- Salem, CT (7 miles from East Lyme, CT)
- 2 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...
- Essex, CT (8 miles from East Lyme, CT)
- 3 days ago
- Essex, CT (8 miles from East Lyme, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Norwich, CT (14 miles from East Lyme, CT)
- 7 days ago
- Norwich, CT (14 miles from East Lyme, CT)
- 7 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Remote WorkCustomer service representative
- New London, CT (7 miles from East Lyme, CT)
- 12 days ago
- New London, CT (7 miles from East Lyme, CT)
- 12 days ago
The Spirit of the Position: The Customer Service Representative creates a welcoming atmosphere for our customers and clients by providing excellent customer service while answering calls/emails, helping...
- Old Saybrook, CT (9 miles from East Lyme, CT)
- 14 days ago
- Old Saybrook, CT (9 miles from East Lyme, CT)
- 14 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Part Time Customer Service and Sales Associate
- East Hampton, NY (24 miles from East Lyme, CT)
- 17 days ago
- East Hampton, NY (24 miles from East Lyme, CT)
- 17 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Part Time Customer Service Representative $17 hourly
- Waterford, CT (4 miles from East Lyme, CT)
- 17 days ago
- Waterford, CT (4 miles from East Lyme, CT)
- 17 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative Part-Time
- Middletown, CT (24 miles from East Lyme, CT)
- 19 days ago
- Middletown, CT (24 miles from East Lyme, CT)
- 19 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Dispensary Associate (CT Technician)
- Montville, CT (7 miles from East Lyme, CT)
- 23 days ago
- Montville, CT (7 miles from East Lyme, CT)
- 23 days ago
Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....
Customer Service Representative Job Clinton, CT
- Clinton, CT (16 miles from East Lyme, CT)
- 26 days ago
- Clinton, CT (16 miles from East Lyme, CT)
- 26 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative Job
- Clinton, CT (16 miles from East Lyme, CT)
- 26 days ago
- Clinton, CT (16 miles from East Lyme, CT)
- 26 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Old Lyme, CT (5 miles from East Lyme, CT)
- 60+ days ago
- Old Lyme, CT (5 miles from East Lyme, CT)
- 60+ days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Demographic Data for East Lyme, CT
Moving to East Lyme, CT? Find some basic demographic data about East Lyme, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Lyme, CT
Highest Education Level
Customer Services in East Lyme, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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