Customer Service Jobs in East Berlin, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 70 Jobs

Customer Accounts Advisor

  • Wolcott, CT (13 miles from East Berlin, CT)
  • 12 hours ago
  • Wolcott, CT (13 miles from East Berlin, CT)
  • 12 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative 10am-6:30pm EST

  • Hartford, CT (11 miles from East Berlin, CT)
  • 18 hours ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 18 hours ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Senior Customer Service Representative - Corporate

  • Glastonbury, CT (10 miles from East Berlin, CT)
  • 18 hours ago
  • Glastonbury, CT (10 miles from East Berlin, CT)
  • 18 hours ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Associate

  • Thomaston, CT (20 miles from East Berlin, CT)
  • 1 day ago
  • Thomaston, CT (20 miles from East Berlin, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer service Associate Loss Prevention Customer service Associate

  • East Haven, CT (24 miles from East Berlin, CT)
  • 1 day ago
  • East Haven, CT (24 miles from East Berlin, CT)
  • 1 day ago

Loss Prevention Customer service Associate TJX Companies 3.5 ( ) East Haven, CT Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

Customer Service Representative Customer Service Representative

  • Hartford, CT (11 miles from East Berlin, CT)
  • 1 day ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 1 day ago

Provide Exceptional Customer Service experience to our policyholders in every interaction....

Remote Work

Customer Accounts Advisor

  • Waterbury, CT (17 miles from East Berlin, CT)
  • 1 day ago
  • Waterbury, CT (17 miles from East Berlin, CT)
  • 1 day ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

Customer Service Representative

  • Cromwell, CT (2 miles from East Berlin, CT)
  • 2 days ago
  • Cromwell, CT (2 miles from East Berlin, CT)
  • 2 days ago

Join our compassionate and dedicated team at VCA Cromwell Animal Hospital as a Customer Service Representative (CSR)!...

Bilingual Customer Service Representative

  • Hartford, CT (11 miles from East Berlin, CT)
  • 2 days ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 2 days ago

Required Qualifications Fluency in Spanish and English (Required) 2-3 years of customer service experience. Strong verbal and telephone communication skills....

Customer Care Representative I

  • Wallingford, CT (11 miles from East Berlin, CT)
  • 2 days ago
  • Wallingford, CT (11 miles from East Berlin, CT)
  • 2 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Pharmacy Customer Service Associate

  • Deep River, CT (22 miles from East Berlin, CT)
  • 3 days ago
  • Deep River, CT (22 miles from East Berlin, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Waterbury, CT (17 miles from East Berlin, CT)
  • 3 days ago
  • Waterbury, CT (17 miles from East Berlin, CT)
  • 3 days ago

Bilingual in Spanish is a plus 2+ years in customer service, preferably in e-commerce or home improvement sectors....

Customer Service Associate - Temporary

  • Middletown, CT (5 miles from East Berlin, CT)
  • 3 days ago
  • Middletown, CT (5 miles from East Berlin, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • East Hartford, CT (12 miles from East Berlin, CT)
  • 5 days ago
  • East Hartford, CT (12 miles from East Berlin, CT)
  • 5 days ago

Meet/exceed daily performance standards (calls answered, customer service, quality)....

Client Service Representative II

  • Rocky Hill, CT (3 miles from East Berlin, CT)
  • 5 days ago
  • Rocky Hill, CT (3 miles from East Berlin, CT)
  • 5 days ago

. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance...

Demographic Data for East Berlin, CT

Moving to East Berlin, CT? Find some basic demographic data about East Berlin, CT below.

Local
National
1,344
67
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Title Synonyms

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Salary for Customer Service Jobs in East Berlin, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Berlin, CT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Berlin, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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