Customer Service Jobs in East Berlin, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Customer Service Representative

  • Hartford, CT (11 miles from East Berlin, CT)
  • 3 hours ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 3 hours ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Remote Customer Service Representative - Facility Maintenance Services

  • Hartford, CT (11 miles from East Berlin, CT)
  • 3 hours ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 3 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Associate

  • New Haven, CT (23 miles from East Berlin, CT)
  • 5 hours ago
  • New Haven, CT (23 miles from East Berlin, CT)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Essex, CT (24 miles from East Berlin, CT)
  • 15 hours ago
  • Essex, CT (24 miles from East Berlin, CT)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Essex, CT (24 miles from East Berlin, CT)
  • 15 hours ago
  • Essex, CT (24 miles from East Berlin, CT)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Part-Time

  • Glastonbury, CT (10 miles from East Berlin, CT)
  • 1 day ago
  • Glastonbury, CT (10 miles from East Berlin, CT)
  • 1 day ago

Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....

Customer Service Representative (remote)

  • Hartford, CT (11 miles from East Berlin, CT)
  • 2 days ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate, InMotion

  • Windsor Locks, CT (21 miles from East Berlin, CT)
  • 2 days ago
  • Windsor Locks, CT (21 miles from East Berlin, CT)
  • 2 days ago

The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....

Customer Service Representative

  • Plainville, CT (7 miles from East Berlin, CT)
  • 2 days ago
  • Plainville, CT (7 miles from East Berlin, CT)
  • 2 days ago

Requisition Number: 199974 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Uniformed Loss Prevention Customer Service Associate Part Time - Hartford

  • Hartford, CT (11 miles from East Berlin, CT)
  • 3 days ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Windsor, CT (16 miles from East Berlin, CT)
  • 3 days ago
  • Windsor, CT (16 miles from East Berlin, CT)
  • 3 days ago

Perform duties related to overall customer service and account management: logistics, contract management, and customer relations....

Customer Service Representative

  • Hartford, CT (11 miles from East Berlin, CT)
  • 5 days ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 5 days ago

As a Customer Service Representative your primary role is to provide support and an effortless experience to policyholders....

Remote Work

Amazon Locker+ Customer Service Associate

  • Glastonbury, CT (10 miles from East Berlin, CT)
  • 5 days ago
  • Glastonbury, CT (10 miles from East Berlin, CT)
  • 5 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Part Time Customer Service and Sales Associate

  • Hartford, CT (11 miles from East Berlin, CT)
  • 7 days ago
  • Hartford, CT (11 miles from East Berlin, CT)
  • 7 days ago

Wage: $15.69/hr The Customer Service and Sales Associate consults with customers on their Hertz rental....

Customer Service Representative

  • Naugatuck, CT (19 miles from East Berlin, CT)
  • 7 days ago
  • Naugatuck, CT (19 miles from East Berlin, CT)
  • 7 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for East Berlin, CT

Moving to East Berlin, CT? Find some basic demographic data about East Berlin, CT below.


Local
National
1,344
67
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in East Berlin, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Berlin, CT offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Berlin, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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