Customer Service Jobs in Derby, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Branford, CT (15 miles from Derby, CT)
- 12 hours ago
- Branford, CT (15 miles from Derby, CT)
- 12 hours ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Naugatuck, CT (11 miles from Derby, CT)
- 13 hours ago
- Naugatuck, CT (11 miles from Derby, CT)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Relations Specialist/ Office Admin
- New Haven, CT (8 miles from Derby, CT)
- 14 hours ago
- New Haven, CT (8 miles from Derby, CT)
- 14 hours ago
Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...
Customer Service Representative $17 hourly
- Waterbury, CT (16 miles from Derby, CT)
- 18 hours ago
- Waterbury, CT (16 miles from Derby, CT)
- 18 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Orange, CT (4 miles from Derby, CT)
- 19 hours ago
- Orange, CT (4 miles from Derby, CT)
- 19 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Waterbury, CT (16 miles from Derby, CT)
- 2 days ago
- Waterbury, CT (16 miles from Derby, CT)
- 2 days ago
Customer Service/Inside Sales Representative: We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team....
- Cheshire, CT (15 miles from Derby, CT)
- 2 days ago
- Cheshire, CT (15 miles from Derby, CT)
- 2 days ago
Position Overview: As a Customer Support Associate, you will be responsible for ensuring exceptional service to our retailers and internal teams by addressing concerns efficiently, with timely...
Customer Service Representative - Out Patient Part Time
- Danbury, CT (20 miles from Derby, CT)
- 2 days ago
- Danbury, CT (20 miles from Derby, CT)
- 2 days ago
Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...
Customer Service Associate - Temporary
- Berlin, CT (24 miles from Derby, CT)
- 3 days ago
- Berlin, CT (24 miles from Derby, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Monroe, CT (7 miles from Derby, CT)
- 5 days ago
- Monroe, CT (7 miles from Derby, CT)
- 5 days ago
Job Summary A position is available in the Customer Service Department....
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (21 miles from Derby, CT)
- 5 days ago
- Meriden, CT (21 miles from Derby, CT)
- 5 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
HVAC Dispatcher / Customer Service Representative (CSR)
- Milford, CT (8 miles from Derby, CT)
- 6 days ago
- Milford, CT (8 miles from Derby, CT)
- 6 days ago
HVAC Dispatcher / Customer Service Representative (CSR) Modern Heating and Air Milford, CT, USA 5 days ago Quick Job type Full-time Quick Job description Job Title : HVAC Dispatcher / Customer Service...
Customer Service Representative I
- Orange, CT (4 miles from Derby, CT)
- 6 days ago
- Orange, CT (4 miles from Derby, CT)
- 6 days ago
Customer Service Rep I (CSR I) is an entry-level position for seasoned or new-to-the-workforce applicants....
Customer Service Representative
- Branford, CT (15 miles from Derby, CT)
- 7 days ago
- Branford, CT (15 miles from Derby, CT)
- 7 days ago
customers, services requested, estimated completion times etc....
Pharmacy Customer Service Associate
- Branford, CT (15 miles from Derby, CT)
- 7 days ago
- Branford, CT (15 miles from Derby, CT)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Derby, CT
Moving to Derby, CT? Find some basic demographic data about Derby, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Derby, CT
Highest Education Level
Customer Services in Derby, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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