Customer Service Jobs in Danbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Newtown, CT (8 miles from Danbury, CT)
- 13 hours ago
- Newtown, CT (8 miles from Danbury, CT)
- 13 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Stamford, CT (22 miles from Danbury, CT)
- 2 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Darien, CT (20 miles from Danbury, CT)
- 3 days ago
- Darien, CT (20 miles from Danbury, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Naugatuck, CT (22 miles from Danbury, CT)
- 6 days ago
- Naugatuck, CT (22 miles from Danbury, CT)
- 6 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Stamford, CT (22 miles from Danbury, CT)
- 7 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 7 days ago
Job Summary: As a Customer Service Representative at K9 Resorts, you are the first point of contact for our clients....
Part Time Customer Service Representative $17 hourly
- Norwalk, CT (17 miles from Danbury, CT)
- 9 days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 9 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Monroe, CT (12 miles from Danbury, CT)
- 13 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 13 days ago
Job Summary A position is available in the Customer Service Department....
Customer Service Associate - Temporary
- Bridgeport, CT (20 miles from Danbury, CT)
- 20 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 20 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Aviation Front Desk Customer Service Representative Full Time Job
- Stratford, CT (20 miles from Danbury, CT)
- 21 days ago
- Stratford, CT (20 miles from Danbury, CT)
- 21 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge
- Woodbridge, CT (24 miles from Danbury, CT)
- 22 days ago
- Woodbridge, CT (24 miles from Danbury, CT)
- 22 days ago
CUSTOMER SERVICE REPRESENTATIVE Staffing Now Woodbridge, CT (Onsite) Contract to Hire Job Details SNI is working with a reputable manufacturing company looking for a skilled Customer Service Representative...
Aerospace Customer Service Representative
- Oxford, CT (17 miles from Danbury, CT)
- 30+ days ago
- Oxford, CT (17 miles from Danbury, CT)
- 30+ days ago
JOB TITLE/LOCATION: Customer Service Representative - RBC Corporate Headquarters, Oxford, Connecticut DESCRIPTION: We are currently hiring for a Customer Service Representative to support Multi-Divisional...
Retail Customer Service Associate
- Fishkill, NY (24 miles from Danbury, CT)
- 45+ days ago
- Fishkill, NY (24 miles from Danbury, CT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Sales & Customer Service Associate
- Milford, CT (24 miles from Danbury, CT)
- 45+ days ago
- Milford, CT (24 miles from Danbury, CT)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
BIA Customer Service Agent (personal lines)
- Fairfield, CT (17 miles from Danbury, CT)
- 45+ days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 45+ days ago
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location....
Lab Customer Service Representative
- Stratford, CT (20 miles from Danbury, CT)
- 60+ days ago
- Stratford, CT (20 miles from Danbury, CT)
- 60+ days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Danbury, CT
Highest Education Level
Customer Services in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »