Customer Service Jobs in Danbury, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Client Service Representative

  • Newtown, CT (8 miles from Danbury, CT)
  • 19 hours ago
  • Newtown, CT (8 miles from Danbury, CT)
  • 19 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate

  • Yorktown Heights, NY (17 miles from Danbury, CT)
  • 3 days ago
  • Yorktown Heights, NY (17 miles from Danbury, CT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oxford, CT (17 miles from Danbury, CT)
  • 3 days ago
  • Oxford, CT (17 miles from Danbury, CT)
  • 3 days ago

Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....

Customer Service Representative (CSR)

  • Stratford, CT (20 miles from Danbury, CT)
  • 7 days ago
  • Stratford, CT (20 miles from Danbury, CT)
  • 7 days ago

Customer Service Representative Job Description We are seeking a highly motivated Customer Service Representative to join our dynamic team....

Patient Customer Service Representative- Full Time-Day

  • Fishkill, NY (24 miles from Danbury, CT)
  • 8 days ago
  • Fishkill, NY (24 miles from Danbury, CT)
  • 8 days ago

Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....

Pharmacy Customer Service Associate

  • Fairfield, CT (17 miles from Danbury, CT)
  • 8 days ago
  • Fairfield, CT (17 miles from Danbury, CT)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Construction Customer Care Representative

  • Danbury, CT
  • 9 days ago
  • Danbury, CT
  • 9 days ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...

Customer Service Associate II

  • Norwalk, CT (17 miles from Danbury, CT)
  • 10 days ago
  • Norwalk, CT (17 miles from Danbury, CT)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Peekskill, NY (24 miles from Danbury, CT)
  • 11 days ago
  • Peekskill, NY (24 miles from Danbury, CT)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bethany, CT (24 miles from Danbury, CT)
  • 12 days ago
  • Bethany, CT (24 miles from Danbury, CT)
  • 12 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Representative

  • Stamford, CT (22 miles from Danbury, CT)
  • 14 days ago
  • Stamford, CT (22 miles from Danbury, CT)
  • 14 days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Customer Relations Specialist

  • Mount Kisco, NY (17 miles from Danbury, CT)
  • 19 days ago
  • Mount Kisco, NY (17 miles from Danbury, CT)
  • 19 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Sales & Customer Service Associate

  • Fairfield, CT (17 miles from Danbury, CT)
  • 23 days ago
  • Fairfield, CT (17 miles from Danbury, CT)
  • 23 days ago

service skills....

Client Service Representative

  • Shelton, CT (18 miles from Danbury, CT)
  • 24 days ago
  • Shelton, CT (18 miles from Danbury, CT)
  • 24 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative $17 hourly

  • Orange, CT (23 miles from Danbury, CT)
  • 26 days ago
  • Orange, CT (23 miles from Danbury, CT)
  • 26 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Demographic Data for Danbury, CT

Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.


Local
National
86,416
2,328
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Danbury, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Danbury, CT offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Danbury, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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