Customer Service Jobs in Coventry, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- East Hartford, CT (14 miles from Coventry, CT)
- 5 hours ago
- East Hartford, CT (14 miles from Coventry, CT)
- 5 hours ago
We're hiring a Customer Service Representative in East Hartford, CT, for a leading provider of indirect industrial supplies....
Part Time Customer Service Representative $17 hourly
- Manchester, CT (9 miles from Coventry, CT)
- 16 hours ago
- Manchester, CT (9 miles from Coventry, CT)
- 16 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Enfield, CT (18 miles from Coventry, CT)
- 3 days ago
- Enfield, CT (18 miles from Coventry, CT)
- 3 days ago
Process Adherence, Metrics, & Compliance & Continuous Improvement Follow standard operating procedures (SOPs), work instructions, and customer service guidelines....
F&I Customer Support Associate or Consultant
- Hartford, CT (16 miles from Coventry, CT)
- 3 days ago
- Hartford, CT (16 miles from Coventry, CT)
- 3 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Amazon Locker+ Customer Service Associate
- West Hartford, CT (21 miles from Coventry, CT)
- 3 days ago
- West Hartford, CT (21 miles from Coventry, CT)
- 3 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Manchester, CT (9 miles from Coventry, CT)
- 4 days ago
- Manchester, CT (9 miles from Coventry, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!
- Hartford, CT (16 miles from Coventry, CT)
- 4 days ago
- Hartford, CT (16 miles from Coventry, CT)
- 4 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Customer Service Representative
- South Windsor, CT (12 miles from Coventry, CT)
- 5 days ago
- South Windsor, CT (12 miles from Coventry, CT)
- 5 days ago
Minimum one year of experience in customer service or a related position. Requires knowledge of computer applications and a good understanding of basic math....
Customer Service Representative
- Enfield, CT (18 miles from Coventry, CT)
- 5 days ago
- Enfield, CT (18 miles from Coventry, CT)
- 5 days ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (17 miles from Coventry, CT)
- 6 days ago
- Wethersfield, CT (17 miles from Coventry, CT)
- 6 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative (CSR)
- Windsor Locks, CT (19 miles from Coventry, CT)
- 6 days ago
- Windsor Locks, CT (19 miles from Coventry, CT)
- 6 days ago
Join Aiello Home Services - Where Your Career in Customer Service Thrives!Are you a customer service professional looking to grow with a company that values your skills and dedication?...
Customer Service Representative - BILINGUAL IN SPANISH
- Enfield, CT (18 miles from Coventry, CT)
- 6 days ago
- Enfield, CT (18 miles from Coventry, CT)
- 6 days ago
service software 1 to 3 years of office experience Experience in customer service, preferably in the refuse industry Customer service orientation Strong communication and computer skills Call center...
Customer Service Representative
- East Hartford, CT (14 miles from Coventry, CT)
- 6 days ago
- East Hartford, CT (14 miles from Coventry, CT)
- 6 days ago
Customer Service Representative Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...
Pharmacy Customer Service Associate
- Bloomfield, CT (21 miles from Coventry, CT)
- 6 days ago
- Bloomfield, CT (21 miles from Coventry, CT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Middletown, CT (22 miles from Coventry, CT)
- 7 days ago
- Middletown, CT (22 miles from Coventry, CT)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Coventry, CT
Moving to Coventry, CT? Find some basic demographic data about Coventry, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Coventry, CT
Highest Education Level
Customer Services in Coventry, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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