Customer Service Jobs in Colchester, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Guilford, CT (23 miles from Colchester, CT)
- 11 hours ago
- Guilford, CT (23 miles from Colchester, CT)
- 11 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Utility
- Wallingford, CT (24 miles from Colchester, CT)
- 12 hours ago
- Wallingford, CT (24 miles from Colchester, CT)
- 12 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Pharmacy Customer Service Associate
- Clinton, CT (19 miles from Colchester, CT)
- 13 hours ago
- Clinton, CT (19 miles from Colchester, CT)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Wallingford, CT (24 miles from Colchester, CT)
- 1 day ago
- Wallingford, CT (24 miles from Colchester, CT)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- East Hartford, CT (21 miles from Colchester, CT)
- 2 days ago
- East Hartford, CT (21 miles from Colchester, CT)
- 2 days ago
YOUR ROLE The Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager)....
Customer Service Representative - Corporate
- Glastonbury, CT (15 miles from Colchester, CT)
- 3 days ago
- Glastonbury, CT (15 miles from Colchester, CT)
- 3 days ago
Process Improvement: Skilled in optimizing customer service operations. Industry Knowledge: Updated knowledge of relevant industry trends....
Customer Service Representative
- Middletown, CT (15 miles from Colchester, CT)
- 4 days ago
- Middletown, CT (15 miles from Colchester, CT)
- 4 days ago
Job Details Job Location : Middletown, CT Salary Range : $45000.00 - $50000.00 Salary/year Description XSE Group Customer Service Representative Onsite – Middletown, CT 10 am – 7 pm EST, Monday - Friday...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Norwich, CT (13 miles from Colchester, CT)
- 5 days ago
- Norwich, CT (13 miles from Colchester, CT)
- 5 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Part Time Customer Service Representative $17 hourly
- Waterford, CT (16 miles from Colchester, CT)
- 6 days ago
- Waterford, CT (16 miles from Colchester, CT)
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative - Full-Time
- Glastonbury, CT (15 miles from Colchester, CT)
- 6 days ago
- Glastonbury, CT (15 miles from Colchester, CT)
- 6 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Associate - Temporary
- Hartford, CT (23 miles from Colchester, CT)
- 8 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norwich, CT (13 miles from Colchester, CT)
- 8 days ago
- Norwich, CT (13 miles from Colchester, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manchester, CT (17 miles from Colchester, CT)
- 11 days ago
- Manchester, CT (17 miles from Colchester, CT)
- 11 days ago
Experience/Skills: Minimum 2 years' related customer service experience....
Customer Service Representative
- Portland, CT (13 miles from Colchester, CT)
- 11 days ago
- Portland, CT (13 miles from Colchester, CT)
- 11 days ago
service or call center experience Strong verbal and written communication skills Proficient with computers and CRM systems Bilingual (English/Spanish) candidates strongly preferred High school diploma...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (22 miles from Colchester, CT)
- 11 days ago
- Meriden, CT (22 miles from Colchester, CT)
- 11 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Demographic Data for Colchester, CT
Moving to Colchester, CT? Find some basic demographic data about Colchester, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Colchester, CT
Highest Education Level
Customer Services in Colchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Restocking
- Wholesale
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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