Customer Service Jobs in Colchester, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Clinton, CT (19 miles from Colchester, CT)
- 1 hour ago
- Clinton, CT (19 miles from Colchester, CT)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westbrook, CT (17 miles from Colchester, CT)
- 1 hour ago
- Westbrook, CT (17 miles from Colchester, CT)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Hartford, CT (21 miles from Colchester, CT)
- 22 hours ago
- East Hartford, CT (21 miles from Colchester, CT)
- 22 hours ago
We're hiring a Customer Service Representative in East Hartford, CT, for a leading provider of indirect industrial supplies....
Part Time Customer Service Representative $17 hourly
- Manchester, CT (17 miles from Colchester, CT)
- 1 day ago
- Manchester, CT (17 miles from Colchester, CT)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (22 miles from Colchester, CT)
- 1 day ago
- Meriden, CT (22 miles from Colchester, CT)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Representative B - Part-Time
- Clinton, CT (19 miles from Colchester, CT)
- 1 day ago
- Clinton, CT (19 miles from Colchester, CT)
- 1 day ago
We have an opening in our Customer Service department for a Customer Service Representative B - Part-Time....
F&I Customer Support Associate or Consultant
- Hartford, CT (23 miles from Colchester, CT)
- 3 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 3 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!
- Hartford, CT (23 miles from Colchester, CT)
- 5 days ago
- Hartford, CT (23 miles from Colchester, CT)
- 5 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
Customer Service Representative
- South Windsor, CT (23 miles from Colchester, CT)
- 5 days ago
- South Windsor, CT (23 miles from Colchester, CT)
- 5 days ago
Minimum one year of experience in customer service or a related position. Requires knowledge of computer applications and a good understanding of basic math....
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (19 miles from Colchester, CT)
- 6 days ago
- Wethersfield, CT (19 miles from Colchester, CT)
- 6 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative
- East Hartford, CT (21 miles from Colchester, CT)
- 6 days ago
- East Hartford, CT (21 miles from Colchester, CT)
- 6 days ago
Customer Service Representative Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...
Customer Service Associate - Temporary
- Middletown, CT (15 miles from Colchester, CT)
- 8 days ago
- Middletown, CT (15 miles from Colchester, CT)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (19 miles from Colchester, CT)
- 9 days ago
- Wethersfield, CT (19 miles from Colchester, CT)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Middletown, CT (15 miles from Colchester, CT)
- 10 days ago
- Middletown, CT (15 miles from Colchester, CT)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Ultrasound
- Wallingford, CT (24 miles from Colchester, CT)
- 11 days ago
- Wallingford, CT (24 miles from Colchester, CT)
- 11 days ago
Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....
Demographic Data for Colchester, CT
Moving to Colchester, CT? Find some basic demographic data about Colchester, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Colchester, CT
Highest Education Level
Customer Services in Colchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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