Customer Service Jobs in Canterbury, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Entry Level Customer Service Representative- Smithfield, RI
- Forestdale, RI (22 miles from Canterbury, CT)
- 4 hours ago
- Forestdale, RI (22 miles from Canterbury, CT)
- 4 hours ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative- Smithfield, RI
- Putnam, CT (15 miles from Canterbury, CT)
- 4 hours ago
- Putnam, CT (15 miles from Canterbury, CT)
- 4 hours ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Customer Care Representative - Career Advancement Opportunities
- Windham, CT (7 miles from Canterbury, CT)
- 1 day ago
- Windham, CT (7 miles from Canterbury, CT)
- 1 day ago
**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\....
Pharmacy Customer Service Associate
- Windham, CT (7 miles from Canterbury, CT)
- 1 day ago
- Windham, CT (7 miles from Canterbury, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Salem, CT (20 miles from Canterbury, CT)
- 2 days ago
- Salem, CT (20 miles from Canterbury, CT)
- 2 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...
Retail Customer Service Cashier
- Willington, CT (19 miles from Canterbury, CT)
- 7 days ago
- Willington, CT (19 miles from Canterbury, CT)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Norwich, CT (11 miles from Canterbury, CT)
- 7 days ago
- Norwich, CT (11 miles from Canterbury, CT)
- 7 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Remote WorkCustomer Service Representative
- Exeter, RI (20 miles from Canterbury, CT)
- 19 days ago
- Exeter, RI (20 miles from Canterbury, CT)
- 19 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Dispensary Associate (CT Technician)
- Montville, CT (18 miles from Canterbury, CT)
- 24 days ago
- Montville, CT (18 miles from Canterbury, CT)
- 24 days ago
Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....
Customer Service Representative
- Richmond, RI (22 miles from Canterbury, CT)
- 24 days ago
- Richmond, RI (22 miles from Canterbury, CT)
- 24 days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Maintenance Customer Service Representative
- West Warwick, RI (24 miles from Canterbury, CT)
- 27 days ago
- West Warwick, RI (24 miles from Canterbury, CT)
- 27 days ago
JOB TITLE : Maintenance Customer Service Representative FLSA : Non-Exempt REPORTS TO : Maintenance Customer Service Manager SUMMARY : Responsible for performing a variety of general administrative and...
Customer Service Representative/Flex Banker
- Richmond, RI (22 miles from Canterbury, CT)
- 45+ days ago
- Richmond, RI (22 miles from Canterbury, CT)
- 45+ days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Sales Associate/Customer Service Representative
- Stafford Springs, CT (24 miles from Canterbury, CT)
- 60+ days ago
- Stafford Springs, CT (24 miles from Canterbury, CT)
- 60+ days ago
TTM Technologies, Inc. Publicly Traded US Company, NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology...
Demographic Data for Canterbury, CT
Moving to Canterbury, CT? Find some basic demographic data about Canterbury, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Canterbury, CT
Highest Education Level
Customer Services in Canterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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