Customer Service Jobs in Canterbury, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Entry Level Customer Service Representative- Smithfield, RI

  • Forestdale, RI (22 miles from Canterbury, CT)
  • 4 hours ago
  • Forestdale, RI (22 miles from Canterbury, CT)
  • 4 hours ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Customer Service Representative- Smithfield, RI

  • Putnam, CT (15 miles from Canterbury, CT)
  • 4 hours ago
  • Putnam, CT (15 miles from Canterbury, CT)
  • 4 hours ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Customer Care Representative - Career Advancement Opportunities

  • Windham, CT (7 miles from Canterbury, CT)
  • 1 day ago
  • Windham, CT (7 miles from Canterbury, CT)
  • 1 day ago

**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\....

Pharmacy Customer Service Associate

  • Windham, CT (7 miles from Canterbury, CT)
  • 1 day ago
  • Windham, CT (7 miles from Canterbury, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Salem, CT (20 miles from Canterbury, CT)
  • 2 days ago
  • Salem, CT (20 miles from Canterbury, CT)
  • 2 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Salem Valley Veterinary Clinic is looking to add a compassionate and skilled...

Retail Customer Service Cashier

  • Willington, CT (19 miles from Canterbury, CT)
  • 7 days ago
  • Willington, CT (19 miles from Canterbury, CT)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)

  • Norwich, CT (11 miles from Canterbury, CT)
  • 7 days ago
  • Norwich, CT (11 miles from Canterbury, CT)
  • 7 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Remote Work

Customer Service Representative

  • Exeter, RI (20 miles from Canterbury, CT)
  • 19 days ago
  • Exeter, RI (20 miles from Canterbury, CT)
  • 19 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Dispensary Associate (CT Technician)

  • Montville, CT (18 miles from Canterbury, CT)
  • 24 days ago
  • Montville, CT (18 miles from Canterbury, CT)
  • 24 days ago

Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....

Customer Service Representative

  • Richmond, RI (22 miles from Canterbury, CT)
  • 24 days ago
  • Richmond, RI (22 miles from Canterbury, CT)
  • 24 days ago

Customer Service Representative Customer Service Careers Available at Washington Trust!...

Maintenance Customer Service Representative

  • West Warwick, RI (24 miles from Canterbury, CT)
  • 27 days ago
  • West Warwick, RI (24 miles from Canterbury, CT)
  • 27 days ago

JOB TITLE : Maintenance Customer Service Representative FLSA : Non-Exempt REPORTS TO : Maintenance Customer Service Manager SUMMARY : Responsible for performing a variety of general administrative and...

Customer Service Representative/Flex Banker

  • Richmond, RI (22 miles from Canterbury, CT)
  • 45+ days ago
  • Richmond, RI (22 miles from Canterbury, CT)
  • 45+ days ago

Customer Service Representative Customer Service Careers Available at Washington Trust!...

Sales Associate/Customer Service Representative

  • Stafford Springs, CT (24 miles from Canterbury, CT)
  • 60+ days ago
  • Stafford Springs, CT (24 miles from Canterbury, CT)
  • 60+ days ago

TTM Technologies, Inc. Publicly Traded US Company, NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology...

Demographic Data for Canterbury, CT

Moving to Canterbury, CT? Find some basic demographic data about Canterbury, CT below.


Local
National
5,085
65
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Canterbury, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Canterbury, CT offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canterbury, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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