Customer Service Jobs in Brookfield, CT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative

  • Bethany, CT (20 miles from Brookfield, CT)
  • 13 hours ago
  • Bethany, CT (20 miles from Brookfield, CT)
  • 13 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Associate - Temporary

  • Norwalk, CT (23 miles from Brookfield, CT)
  • 1 day ago
  • Norwalk, CT (23 miles from Brookfield, CT)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Norwalk, CT (23 miles from Brookfield, CT)
  • 4 days ago
  • Norwalk, CT (23 miles from Brookfield, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Hamden, CT (24 miles from Brookfield, CT)
  • 4 days ago
  • Hamden, CT (24 miles from Brookfield, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate

  • Hamden, CT (24 miles from Brookfield, CT)
  • 6 days ago
  • Hamden, CT (24 miles from Brookfield, CT)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Customer Service Rep)

  • Watertown, CT (18 miles from Brookfield, CT)
  • 8 days ago
  • Watertown, CT (18 miles from Brookfield, CT)
  • 8 days ago

Provides Siemon customers with exceptional levels of service by acting as a team for all customer service functions....

Sales & Customer Service Associate

  • Fairfield, CT (20 miles from Brookfield, CT)
  • 11 days ago
  • Fairfield, CT (20 miles from Brookfield, CT)
  • 11 days ago

service skills....

Customer Service Representative

  • Stratford, CT (21 miles from Brookfield, CT)
  • 11 days ago
  • Stratford, CT (21 miles from Brookfield, CT)
  • 11 days ago

We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Norwalk, CT (23 miles from Brookfield, CT)
  • 11 days ago
  • Norwalk, CT (23 miles from Brookfield, CT)
  • 11 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Representative

  • Shelton, CT (16 miles from Brookfield, CT)
  • 12 days ago
  • Shelton, CT (16 miles from Brookfield, CT)
  • 12 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative $17 hourly

  • Orange, CT (22 miles from Brookfield, CT)
  • 14 days ago
  • Orange, CT (22 miles from Brookfield, CT)
  • 14 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • Bridgeport, CT (22 miles from Brookfield, CT)
  • 15 days ago
  • Bridgeport, CT (22 miles from Brookfield, CT)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Service Representative

  • Georgetown, CT (14 miles from Brookfield, CT)
  • 15 days ago
  • Georgetown, CT (14 miles from Brookfield, CT)
  • 15 days ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Georgetown Veterinary Hospital is looking to add a compassionate and skilled...

Customer Care Representative

  • Hopewell Junction, NY (21 miles from Brookfield, CT)
  • 16 days ago
  • Hopewell Junction, NY (21 miles from Brookfield, CT)
  • 16 days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Part Time Customer Service Representative $17 hourly

  • Milford, CT (24 miles from Brookfield, CT)
  • 20 days ago
  • Milford, CT (24 miles from Brookfield, CT)
  • 20 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Demographic Data for Brookfield, CT

Moving to Brookfield, CT? Find some basic demographic data about Brookfield, CT below.


Local
National
17,748
577
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Brookfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brookfield, CT offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brookfield, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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