Customer Service Jobs in Brookfield, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Shelton, CT (16 miles from Brookfield, CT)
- 16 hours ago
- Shelton, CT (16 miles from Brookfield, CT)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Danbury, CT (7 miles from Brookfield, CT)
- 1 day ago
- Danbury, CT (7 miles from Brookfield, CT)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Representative $17 hourly
- Norwalk, CT (23 miles from Brookfield, CT)
- 3 days ago
- Norwalk, CT (23 miles from Brookfield, CT)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Experience Associate, Danbury Fair - Full Time
- Danbury, CT (7 miles from Brookfield, CT)
- 3 days ago
- Danbury, CT (7 miles from Brookfield, CT)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Service Coordinator/Customer Service Representative
- Bethel, CT (5 miles from Brookfield, CT)
- 6 days ago
- Bethel, CT (5 miles from Brookfield, CT)
- 6 days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Customer Service Representative
- Milford, CT (24 miles from Brookfield, CT)
- 7 days ago
- Milford, CT (24 miles from Brookfield, CT)
- 7 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Aviation Front Desk Customer Service Representative Part Time Job Oxford, CT
- Oxford, CT (12 miles from Brookfield, CT)
- 7 days ago
- Oxford, CT (12 miles from Brookfield, CT)
- 7 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Part Time Customer Service and Sales Associate
- Danbury, CT (7 miles from Brookfield, CT)
- 8 days ago
- Danbury, CT (7 miles from Brookfield, CT)
- 8 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative
- Naugatuck, CT (17 miles from Brookfield, CT)
- 8 days ago
- Naugatuck, CT (17 miles from Brookfield, CT)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Veterinary Client Service Representative
- Norwalk, CT (23 miles from Brookfield, CT)
- 8 days ago
- Norwalk, CT (23 miles from Brookfield, CT)
- 8 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
- Bridgeport, CT (22 miles from Brookfield, CT)
- 9 days ago
- Bridgeport, CT (22 miles from Brookfield, CT)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Fairfield, CT (20 miles from Brookfield, CT)
- 11 days ago
- Fairfield, CT (20 miles from Brookfield, CT)
- 11 days ago
service skills....
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Brookfield Animal Hospital is looking to add a compassionate and skilled...
Veterinary Client Service Representative - Primary Care
- Stratford, CT (21 miles from Brookfield, CT)
- 15 days ago
- Stratford, CT (21 miles from Brookfield, CT)
- 15 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
Customer Service Representative - Bilingual
- Fairfield, CT (20 miles from Brookfield, CT)
- 15 days ago
- Fairfield, CT (20 miles from Brookfield, CT)
- 15 days ago
Reporting to the Customer Service Supervisor, this position works collaboratively with all key functions in the Company including Sales, Finance, Planning, Regulatory, and the warehouses....
Demographic Data for Brookfield, CT
Moving to Brookfield, CT? Find some basic demographic data about Brookfield, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brookfield, CT
Highest Education Level
Customer Services in Brookfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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